RE:Tried yet another call to IRThey are understaffed for all the substantive work and results they are producing. That's why they hired the new Director of Marketing/Communications- the current management staff were being worked to the bone and clearly needed some relief for their toil - must be so demanding doing whatever it is you all do and report nothing ever...Indidnt realize a) they would mourn Tookie's passing for a year and b) it would take a 20 veteran of the trade to take a year or two to get up to speed and release his first missive. Most be a huge learning curve when there's nary a solid around to assist. Smfh