Goodfood Market Corp T.FOOD

Alternate Symbol(s): GDDFF | T.FOOD.DB | T.FOOD.DB.A

Goodfood Market Corp. (Goodfood) is a Canada-based company, providing digitally native meal solutions brand. The Company is engaged in delivering fresh meals and add-ons that make it easy for customers from across Canada to enjoy meals at home every day. It provides access to fresh and delicious products, as well as exclusive pricing, made possible by its culinary team and direct-to-consumer infrastructure and technology. It is also focused on connecting its partner farms and suppliers to its customers’ kitchens. The Company's main production facility and administrative offices are based in Montreal, Quebec, with additional locations in the provinces of Ontario and Alberta. It is also engaged in providing premium tea varieties, which is available through Goodfood's meal kit subscriptions.

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Goodfood Market Corp

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Post by pitbul13on Mar 26, 2020 4:44pm

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Post# 30850934

Messsage from our CEO

As you’ve probably heard, provinces are ordering non-essential businesses to close for two to three weeks due to COVID-19. Grocery businesses like Goodfood are remaining open to service the essential needs of Canadians from coast to coast. We recognize the importance of this responsibility and we’re mobilizing all of our resources toward fulfilling it.

As outlined in our updates during the last couple of weeks, we’ve been taking as many precautions as possible to keep our members healthy and safe. Please rest assured, we’re staying on top of all government recommendations and policies without compromise.

Here are a few more updates as the situation continues to evolve:

Although we’re experiencing some delays of 1-2 days for certain customers given the increase in demand, rest assured we’re working day and night to help you out. You will receive email updates on this topic only if your delivery is delayed.
Our Member Happiness team is much busier than usual. We’re always happy to hear from you, but we’d ask that you please refrain from contacting us when possible to help us work through the backlog. We are also experiencing longer wait times than usual to respond, but our team is 100% committed to supporting your needs. I am incredibly proud to see the way our team is stepping up.
The Canadian supply chain is being stressed and there are shortages of certain ingredients. We have been able to fulfill all orders to date, but please note that there may be some ingredients that are swapped in our meal kits. We thank you for your understanding (and please know that our culinary team has selected swaps that will be delicious!).
Our supply chain teams in Toronto, Montreal, Calgary, and Vancouver are working around the clock to ensure that we’re sourcing the best ingredients for you and your family without interruption. We’re seeing price increases on certain products that are procured from the United States, but we’re sourcing products and ingredients as locally as possible to support our Canadian farmers. This week alone, we’re picking up more than 65 tonnes of fresh fruit and vegetables from our growers for delivery to Canadians across the country.
We’ve confirmed that all of our suppliers are also considered essential services and won’t be part of the ordered closure of non-essential workplaces.
As we ramp up our hiring, we’d like to thank the keen-eyed members who noticed our recent press release for spreading the word; we’ve received more than triple our usual volume of applications in the past couple of days and it’s an enormous help. Feel free to refer your friends and family looking for great opportunities to our career page!
We’ve introduced our Hero Pay Program to reward our employees for their hard work and dedication during this period of increased demand.

Thank you for your continued support and trust. Our Member Happiness team has been receiving kind words of encouragement every day and we feel incredibly fortunate to draw inspiration from all the wonderful Canadians that we have the privilege of serving. We’ll keep a tight line of communication with you as the situation develops — our team is driven to make a positive impact throughout this crisis.