Eric gets prepared in advance for his show, as he shouldHis mention of this reminded me of my regular complaint to BNN about putting up on the screen and pumping the 1855 number and email address. For a guest as popular as Eric, all the calls they can get to during his time slot are gone in the first 5 minutes. Or even before he appears on air. The emails are even more pointless. He is sent emails to choose from the afternoon before his appearance or at the latest, a couple hours in advance if he can't pick out a few he wants to talk about. That's how the show works. Yes I have inside info on how it works. So my complaint, which I've made to BNN before, is why taunt us viewers with the call in or email option when there is zero chance it will ever ever ever even get through, never mind picked.