RE:RE:RE:RE:Pre marketAgreed. Profit over growth even if revenue flat or declining.
Return excess cash to shareholders. Head office management should be spending half their time actually working at different physical stores and or customer service.
What are pain points for customers? What would delight a customer? I know 50% off specials piss people off who purchesad at full price. How engaged are customers? How is the actual omnichannel experience?
A physical store is an advertisement that pays for itself.