Cigna
(NYSE: CI) Medicare Advantage plans in Florida achieved the highest
possible rating – five stars – from the Centers for Medicare & Medicaid
Services (CMS), making Cigna one of 11 five-star plans nationally and
the only publicly traded company to achieve a five-star rating for its
Medicare Advantage business.
“We are extremely proud of this accomplishment and recognition from CMS
as it affirms our commitment to quality care and delivery of
long-lasting value to our customers,” said Cigna-HealthSpring President
Herb Fritch. “Each day, we continue to find ways to improve the value we
deliver to our customers so we can achieve CMS’s five-star rating in all
of our markets.”
Cigna’s Florida Medicare Advantage business serves more than 44,000
customers and is comprised of Cigna-HealthSpring
plan choices in Bay, Escambia and Santa Rosa counties as well as Leon
Medical Centers Health Plans by Cigna-HealthSpring in Miami-Dade
County, which serves customers with a high-touch experience through
state-of-the-art medical centers. Notable performance measures where
Cigna ranked highest nationally include breast cancer screening,
glaucoma screening, cardiovascular care and diabetes care.
Fritch added, “We knew when we began our partnership with the Leon
Medical Centers in 2007 that they represented a very special delivery
system which focused on delivering outstanding medical care to
successfully address the needs of Medicare customers. This rating by CMS
validates our impression and the continued excellence being delivered to
our customers.”
Being enrolled in a five-star plan not only gives Medicare beneficiaries
peace of mind that they are receiving high quality care and service but
it also provides flexibility for other Medicare beneficiaries to switch
to a five-star rated plan at any time of the year, rather than having to
wait until the next annual enrollment period (October 15 – December 7).
Medicare evaluates plans based on a five-star rating system. Star
ratings are calculated each year and may change from one year to the
next. CMS evaluates more than 50 measures in nine categories from
medical outcomes data, information from health care providers and health
plans, as well as customer satisfaction surveys; among them are
preventive care, managing chronic diseases and customer experience. CMS
created this system to give overall performance ratings to Medicare
Advantage plans to help Medicare recipients, their families, and
caregivers compare health care plans and more easily identify the plans
that provide excellent medical care and customer service.
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company
dedicated to helping people improve their health, well-being and sense
of security. All products and services are provided exclusively through
operating subsidiaries of Cigna Corporation, including Connecticut
General Life Insurance Company, Cigna Health and Life Insurance Company,
Life Insurance Company of North America, Cigna Life Insurance Company of
New York and their affiliates. Such products and services include an
integrated suite of health services, such as medical, dental, behavioral
health, pharmacy and vision care benefits, and other related products
including group disability, life, and accident coverage. Cigna has sales
capability in 30 countries and jurisdictions, with approximately 80
million customer relationships throughout the world. To learn more about
Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.
Copyright Business Wire 2013