TransCentra,
a leading provider of billing and payment software and services, today
announced that Brookfield Global Relocation Services (Brookfield GRS)
anticipates an annual cost savings of more than $1 million from its
implementation of TransCentra’s enterprise content management (ECM)
solution. ECM will enable Brookfield GRS to significantly reduce
expenses associated with paper handling, courier and storage costs as
well as labor costs for manual data entry and paper document retrieval
and filing.
Brookfield GRS is a global service provider of corporate and government
relocation and assignment management services to more than 500 clients.
When Brookfield GRS acquired a competitor, Prudential Relocation
Services, with an existing ECM solution, it was forced to find an
immediate solution to avoid facing additional fees for using the system.
Brookfield GRS was impressed with TransCentra’s ability to complete the
conversion in just four months, meeting its necessary timeframe and
providing a solution to manage everything from supplier billings to
customer expense claims to home sale documents.
“Our business is one that relies heavily on documents, and when
relocating people – often around the world – sending and storing paper
is a huge expense,” said Rod McLeod, vice president of IT for Brookfield
GRS. “TransCentra exceeded our expectations at the onset by its ability
to meet our four month conversion deadline, allowing us to avoid
incurring additional fees on the incumbent system. We expect the cost
savings from eliminating paper to be dramatic, and in addition to
positively impacting our bottom lines, having all documents in a digital
format will allow us to easily access information at any time.”
Brookfield GRS currently uses TransCentra’s ECM solution primarily in
its accounting department and is working to ensure the system applies to
any document involved across all client services and accounting
activities. The company plans to expand its relationship with
TransCentra in the near future to optimize other areas of its business
such as legal, human resources and IT.
“TransCentra is committed to delivering solutions that meet the
immediate needs of our diverse customer base,” said Lynn Boggs, CEO of
TransCentra. “With our ECM solution, Brookfield GRS can completely
transform its internal processes with one product. The time and cost
savings the company expects are evident, and we look forward to
continuing to help the company optimize their resources and meet their
growth objectives.”
About Brookfield Global Relocation Services:
Brookfield Global Relocation Services is a full service provider of
corporate and government relocation and assignment management services
to more than 500 corporate and government clients. Brookfield Global
Relocation Services manages over 80,000 relocations throughout the world
annually. Brookfield Global Relocation Services is an operating company
of Brookfield Asset Management, Inc. (Brookfield). Headquartered in New
York and Toronto, Brookfield (NYSE: BAM, TSX: BAM.A) is a specialist
asset management company focused on property, power, and infrastructure
assets.
About TransCentra:
Norcross, Ga.-based TransCentra is America’s largest outsourced
remittance processor, one of the largest outsourced billers and a top
provider of imaging and payment processing platforms and software. An
industry leader in innovative multichannel billing and payment
solutions, TransCentra is trusted by many of the largest and most
recognized names in both the consumer and business-to-business markets
across a variety of industries, including financial services, insurance,
healthcare, utilities and telecommunications. For more information,
visit www.transcentra.com.
Copyright Business Wire 2014