NCR Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, and CradlePoint, the leader in cloud-managed 3G/4G
networking solutions for distributed enterprises, announced today an
agreement that provides CradlePoint customers with expanded field
service and support globally. Under the agreement, NCR, through its
Telecom & Technology line of business, will provide on-site
installation, hardware maintenance and remote monitoring services that
support CradlePoint’s cloud managed networking solutions.
CradlePoint’s existing and new enterprise customers with geographically
dispersed locations will significantly benefit from access to the more
than 13,000 NCR badged service professionals and managed service centers
globally, allowing CradlePoint to continue its focus on delivering
world-class wireless networking solutions to the market.
“We chose to partner with NCR because of their reputation for customer
focus and service value,” said Ryan Adamson, COO for CradlePoint. “With
NCR, we will provide our customers unparalleled access to their field
service technicians in North America and internationally, which will
give our customers a complete solution approach from installation and
professional services to their ongoing networking needs. We’re very
excited to announce this new strategic service agreement with NCR to our
customers because of the value and consistent delivery model it will
provide.”
“NCR provides CradlePoint global reach and scalability to help them
further expand their business into new markets,” said Sophia Williams,
vice president and general manager, Telecom & Technology line of
business, NCR Corporation. “By leveraging NCR’s deep domain experience
in IT services and tele-communications, CradlePoint can continue the
growth momentum that it has experienced throughout North America and
deliver proven and reliable solutions that improve operations, lower
costs and optimize customers’ network connections.”
About CradlePoint
CradlePoint is the global leader in cloud-managed 3G/4G networking
solutions, providing business grade and secure connectivity to
distributed enterprises. Specializing in business continuity, advanced
edge routing solutions, machine-to-machine (M2M), and primary
connections, CradlePoint’s award-winning
solutions are purpose built for PCI-compliant networks. CradlePoint
was the first to pioneer and fully enable high-speed LTE in our
solutions to maximize the potential of the cloud for businesses
worldwide. CradlePoint is a privately held company in Boise, Idaho.
Learn more at CradlePoint.com
or follow us on Twitter @CradlePoint.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Copyright Business Wire 2014