NCR,
the global leader in consumer transaction technologies, today announced
it has begun modernizing the ATM network of VTB24,
one of the leading providers of financial services in Russia, with NCR
SelfServ™ cash recycling functionality. The modular self-service
systems help to improve the quality and reliability of service and make
everyday financial transactions more convenient for customers.
A cash recycling ATM dispenses cash deposited by one customer to the
next customer withdrawing money. The cash recycling feature has been
approved by the Russian Central Bank in early 2013. Since then, VTB24
has upgraded 65 of the existing intelligent deposit ATMs within its
network to recycling functionality in Moscow and St. Petersburg. Cash
recycling allows VTB24 to free up their bank tellers to provide superior
customer service and engage new clients. At the same time, the bank
reduces the number of monthly visits from CITs by half because the ATM
does not have to be replenished as often, thus reducing costs for cash
collection.
“The implementation of cash recycling functionality will allow us to
reduce operational expenses of our ATM network as the number of
replenishments will be decreased. Also, the ATMs don’t have to be
carried to the plant but are upgraded in the branch. As a result, our
customers profit from higher network availability,” commented Aleksey
Degtyarev, vice president and head of the self-service network of VTB24.
“This is the first project in Russia of such kind. Overall, the
cooperation with NCR has been so positive we will continue the
modernization in several megacities this year.”
The plan is to upgrade more than 100 units in other regions of Russia
and to buy additional cash recyclers throughout 2014.
“With the Central Bank’s approval of the cash recycling module,
financial institutions throughout Russia are now evaluating and making
plans to upgrade their ATM networks in order to effectively interact
with their customers and secure their position as an attractive
financial institution," emphasizes Igor Stukanov, Area Industry Leader
Finance at NCR Russia. “We are proud to lead this modernization project
with one of the leading banks in Russia. As banks begin to upgrade their
network, it is important that they turn to a solutions provider with
experience. NCR is the leading ATM supplier for over 27 years.”
About VTB24 Bank
VTB24 Bank is one of the major players on the Russian Retail banking
services market. We are part of the international VTB Bank Group and
focus on servicing of individuals, private businessmen, and small
businesses. The Bank network includes 1024 branches and subsidiary
offices in 72 regions of Russia. We offer basic banking products to our
clients that are accepted in the international financial practices. The
Bank’s staff adheres to the values and principles of the international
VTB Bank Group. One of the Group’s major tasks is the maintenance and
improvement of the developed financial system (www.vtb24.ru).
About NCR
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web site: www.ncr.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
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www.youtube.com/user/ncrcorporation
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of their respective companies.
Copyright Business Wire 2014