NCR,
the global leader in consumer transactions technologies, is equipping
the “KompetenzCenter Bauen & Wohnen” at Volksbank eG Schwarzwald Baar
Hegau, one of the largest cooperative banks in Germany, with a modern
solution for interactive property research. The solution introduced into
the German market last year draws consumer attention to the branch and
creates a one-stop shopping experience for property transactions.
The real estate search package consists of the NCR SelfServ 85 kiosk
with touchscreen, software and services. It can be used like a
smartphone or tablet PC. In the area reaching from the Black Forest to
Hegau, customers can select properties in their desired region on a map,
zoom in on images, scan QR codes and save object details on their mobile
devices or leave their contact details for further information.
Subsequently, they can directly set up a financial consultation at the
branch.
“Thanks to the NCR software and technology solution, we now have a
modern medium for our customers offering much more than the standard
printed notices and a real alternative to internet property search,”
says Martin Mantel, director of the KompetenzCenter at Volksbank eG
Schwarzwald Baar Hegau. “Due to the interactive touchscreen and the
diverse range of images and information, searching is now a lot of fun.
In the first 45 days alone, the properties displayed on the kiosk have
already been clicked 3,000 times. And with our individual consultant and
funding offering, customers can make the right choice right in the
branch.”
Software is at the heart of the solution, developed by the NCR team in
Germany and specifically tailored to the current online databases of
German cooperative, savings and private banks. Financial institutions
just have to enter the new property into the system and, with one click,
activate the offer for display on the NCR kiosk. Hardware and software
is setup within one working day and its installation is part of the
package, just as is on-site service. Banks can customize the kiosks
according to individual display style and corporate design.
“We have been working successfully with Volksbank eG Schwarzwald Baar
Hegau for many years and provide their branches with recycling systems,
ATMs and bank statement printers. We are excited that the bank also has
confidence in our solutions for property search,” explains Herald Heinz,
Area Sales Leader for Finance at NCR and responsible for the DACH region
(Germany, Austria and Switzerland). “If we look at branch
transformation, interactive digital media are becoming ever more
important. They facilitate a modern service experience and improve
customer dialogue. We support banks with the introduction of modern
technologies and ensure that the systems run smoothly thanks to our
widely available service team.”
About NCR
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Copyright Business Wire 2014