NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies announced today that Karali Ltd., one of the largest Burger
King franchises in the U.K., has chosen NCR software and hardware
solutions to help improve customer experience and the efficiency of its
business across its 56 restaurants. Selected for its strong U.K.
presence and innovative solutions, NCR will provide Karali with its
latest NCR
Aloha hospitality software suite, as well as NCR
Pulse Real-Time and NCR Restaurant Guard to provide the latest
SaaS-based mobile analytics engines. NCR has also deployed hardware that
includes the NCR
P1230 point-of-sale (POS) and a kitchen management system.
The comprehensive suite of NCR software will help Karali provide insight
into how the business is performing and customer engagement. It will
also deliver the security, inventory management and labor analytics that
are important when running fast moving restaurant businesses, such as
Karali’s Burger King franchise. NCR solutions deployed include NCR Aloha
Quick Service point-of-sale (POS) software, NCR
Insight, NCR Restaurant Guard, NCR Pulse, NCR Configuration Center
and NCR
Inventory and Labor.
“As we seek to grow our business, we must provide the best customer
service and run our facilities as efficiently and effectively as
possible,” said Salim Janmohamed, Managing Director at Burger King
franchisee Karali Ltd. “Our partnership with NCR provides the technology
and tools we need to achieve this. The combination of the software and
hardware is compelling and aligns with our business needs, as well as
how our employees expect to engage.”
Integrated with NCR restaurant POS platforms, NCR Pulse Real-Time allows
users to instantly see every important data element about their business
regardless of where they are. This powerful application even allows the
user to view the receipt of a customer that just paid their bill. Users,
such as Karali employees, are able to take this data and make real time
decisions that directly impact their bottom line.
“Fast growing restaurant franchises, such as Karali, understand that
technology can help them better serve customers and run their businesses
more effectively,” said Paul Grayling, EMEA Vice President of
Hospitality at NCR. “Karali has chosen to implement a fully integrated
NCR software and hardware solution that will make a difference to its
customer experience and, ultimately, its bottom line.”
NCR Insight is sales reporting software that manages and analyzes
web-based reports. The software is expected to help the chain forecast
revenues, increase controls, lower operational costs and reduce time
spent on lower-value administrative tasks. Furthermore, the NCR
Configuration Center solution will make it easier for Karali to make
item changes on the menu by providing a centralized, web-based database.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web site: www.ncr.com,
http://www.ncrsilver.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
Copyright Business Wire 2014