E*Trade Financial Corporation Announces Fourth Quarter and Full Year 2014 Results

E*TRADE Financial Corporation (NASDAQ:ETFC):

Fourth Quarter Results

• Net income of $41 million, or $0.14 per share
• Net income of $78 million⁽¹⁾, or $0.26 per share⁽¹⁾ excluding a $59 million pre-tax loss related to the early extinguishment of corporate debt
• Total net revenue of $461 million
• Total operating expenses of $294 million
• Provision for loan losses of $10 million
• Corporate cash of $233 million⁽²⁾, including a dividend from the bank of $75 million and use of approximately $460 million to pay down and refinance corporate debt
• Daily Average Revenue Trades (DARTs) of 168,000
• End of period margin receivables of $7.7 billion
• Net new brokerage accounts of 17,000; annualized attrition rate of 9.1 percent
• Net new brokerage assets of $3.5 billion; end of period customer assets of $290 billion

Full Year 2014 Results

• Net income of $293 million, or $1.00 per share; net income of $330 million⁽¹⁾, or $1.12 per share⁽¹⁾ excluding a $59 million pre-tax loss related to the early extinguishment of corporate debt
• Total net revenue of $1.8 billion
• Total operating expenses of $1.1 billion
• Provision for loan losses of $36 million
• Dividends of $300 million from the bank to the parent
• DARTs of 168,000
• Net new brokerage accounts of 146,000
• Net new brokerage assets of $10.9 billion, a Company record

E*TRADE Financial Corporation (NASDAQ:ETFC) today announced results for its fourth quarter ended December 31, 2014, reporting net income of $41 million, or $0.14 per share. Excluding a $59 million pre-tax loss on early extinguishment of corporate debt, net income would have been $78 million⁽¹⁾, or $0.26 per share⁽¹⁾. This compares with net income of $86 million, or $0.29 per share in the prior quarter, and $58 million, or $0.20 per share in the fourth quarter of 2013. Total net revenue of $461 million increased from $440 million in the prior quarter and $446 million in the fourth quarter of 2013.

The Company also announced that it has received regulatory approval to:

• Operate E*TRADE Bank at a Tier 1 leverage ratio of 9.0 percent; and
• Realign its organizational structure by moving its two broker-dealers (E*TRADE Securities and E*TRADE Clearing) from under E*TRADE Bank, which will simplify the distribution of capital generated by those entities to the parent.

E*TRADE Securities will be moved in early February, while the move of E*TRADE Clearing is expected to be completed later in the year. The approval to move these subsidiaries allows the Company to distribute approximately $430 million of their excess capital to the parent.

“This was a momentous year for E*TRADE,” said Paul Idzik, Chief Executive Officer. “Our unwavering commitment to our customers produced tremendous results as our brokerage business reached multi-year highs in customer trades and net new brokerage accounts, and all-time records in net new brokerage assets, account retention, margin receivables, and managed assets. We also made exceptional progress de-risking the firm and executing on our capital plan – highlighted by the sale of a high-risk portion of our loan portfolio, the sale of a non-core business, and consistent regulatory approvals for dividends from our bank, culminating in the pay down of $400 million of corporate debt. Entering 2015, our progress continues with approvals from our regulators – enabling us to operate the bank at a lower Tier 1 leverage ratio, remove our broker-dealers from under the bank, and distribute their excess capital to the parent. All are important votes of confidence, and underscore the company’s noteworthy progress. As a team, we are excited about what lies ahead of us and are eager to seize new opportunities in the coming year.”

E*TRADE reported DARTs of 168,000 during the quarter, an increase of 10 percent from the prior quarter and an increase of five percent versus the same quarter a year ago. DARTs for the full year were also 168,000, up from 151,000 in 2013.

The Company ended the quarter with 3.1 million brokerage accounts, an increase of 17,000 from the prior quarter. This compared with 24,000 net new brokerage accounts in the prior quarter and 22,000 in the fourth quarter of 2013. For the full year, the Company added 146,000 net new brokerage accounts. Brokerage account attrition for the fourth quarter was 9.1 percent annualized. For the full year, attrition was 8.7 percent, representing a slight improvement from 8.8 percent in 2013.

The Company ended the quarter with $290 billion in total customer assets, compared with $282 billion at the end of the prior quarter and $261 billion from a year ago.

During the quarter, customers added $3.5 billion in net new brokerage assets, representing an annualized growth rate of 5.8 percent. During the full year customers added $10.9 billion in net new brokerage assets. Brokerage related cash increased by $0.7 billion to $41.1 billion during the fourth quarter. Customers were net buyers of approximately $1.2 billion of securities. Margin receivables averaged $7.9 billion in the quarter, up four percent over last quarter and up 23 percent year over year, ending the quarter at $7.7 billion.

Corporate cash ended the quarter at $233 million⁽²⁾, a decrease of $377 million from the prior quarter, driven primarily by the use of approximately $460 million to refinance and pay down corporate debt, offset by a $75 million dividend from the Company’s bank subsidiary to its parent.

Net operating interest income for the fourth quarter was $283 million, up from $269 million in the prior quarter and up from $257 million a year ago. Fourth quarter results reflected a net interest spread of 2.69 percent on average interest-earning assets of $40.9 billion, compared with 2.54 percent on $41.3 billion in the prior quarter.

Commissions, fees and service charges, and other revenue in the fourth quarter were $172 million, compared with $163 million in the prior quarter and $160 million in the fourth quarter of 2013. Average commission per trade for the quarter was $10.84, compared with $11.05 in the prior quarter, and $10.97 in the fourth quarter of 2013.

Total net revenue in the quarter also included $6 million of net gains on loans and securities. This compared with $8 million in the prior quarter and $12 million in the fourth quarter of 2013.

Total operating expenses in the quarter of $294 million increased $17 million sequentially, and decreased $1 million from the year ago period.

In November, the Company completed a transaction to reduce and refinance a portion of its corporate debt. The issuance of $540 million of 5.375% Senior Notes due 2022, along with approximately $460 million of corporate cash were used to redeem $435 million of 6.750% Senior Notes due 2016 and $505 million of 6.000% Senior Notes due 2017. The transaction, which resulted in a pre-tax loss of $59 million on early extinguishment of debt, reduced the Company’s debt burden by $400 million and lowered its annual debt service costs by approximately $30 million on a pre-tax basis.

The Company’s loan portfolio ended the quarter at $6.4 billion, contracting approximately $0.3 billion from the prior quarter. Fourth quarter provision for loan losses of $10 million was unchanged from the previous quarter.

Net charge-offs in the quarter were $7 million, compared with $10 million in the prior quarter. The allowance for loan losses ended the quarter at $404 million, up $3 million from the previous quarter.

As of December 31, 2014, the Company reported bank and consolidated Tier 1 leverage ratios of 10.6 percent⁽³⁾ and 8.1 percent⁽⁴⁾, respectively, compared with 10.4 percent⁽³⁾ and 7.7 percent⁽⁴⁾ in the prior quarter.

Historical metrics and financials can be found on the E*TRADE Financial corporate website at about.etrade.com.

The Company will host a conference call to discuss the results beginning at 5:00 p.m. ET today. This conference call will be available to domestic participants by dialing 800-735-5968 while international participants should dial +1 212-271-4651. A live audio webcast and replay of this conference call will also be available at about.etrade.com.

About E*TRADE Financial

E*TRADE Financial and its subsidiaries provide financial services including online brokerage and related banking products and services to retail investors. Specific business segments include Trading and Investing and Balance Sheet Management. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries and affiliates. More information is available at www.etrade.com. ETFC-E

Important Notices

E*TRADE Financial, E*TRADE and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.

Forward-Looking Statements

The statements contained in this news release that are forward looking, including statements regarding the realignment of the Company’s legal entity structure, distributions of excess capital to the parent, the operation of E*TRADE Bank at a lower Tier 1 leverage ratio, and future prospects for the Company are “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, and are subject to a number of uncertainties and risks. Actual results may differ materially from those indicated in the forward-looking statements. The uncertainties and risks include, but are not limited to, macro trends of the economy in general and the residential real estate market, instability in the consumer credit markets and credit trends, increased mortgage loan delinquency and default rates, portfolio growth, portfolio seasoning and resolution through collections, sales or charge-offs, the uncertainty surrounding the foreclosure process, and the potential negative regulatory consequences resulting from the implementation of financial regulatory reform as well as from actions by or more restrictive policies or interpretations of the Federal Reserve and the Office of the Comptroller of the Currency or other regulators. Further information about these risks and uncertainties can be found in the annual, quarterly, and current reports on Form 10-K, Form 10-Q, and Form 8-K previously filed by E*TRADE Financial Corporation with the Securities and Exchange Commission (including information in these reports under the caption “Risk Factors”). Any forward-looking statement included in this release speaks only as of the date of this communication; the Company disclaims any obligation to update any information.

© 2015 E*TRADE Financial Corporation. All rights reserved.

Financial Statements

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income
(In millions, except share data and per share amounts)
(Unaudited)
		Three Months Ended								Twelve Months Ended
		December 31,								December 31,
		2014				2013				2014				2013
Revenue:
Operating interest income		$	330			$	317			$	1,293			$	1,220
Operating interest expense			(47	)			(60	)			(205	)			(238	)
Net operating interest income			283				257				1,088				982
Commissions			115				110				456				420
Fees and service charges			48				42				186				155
Principal transactions			-				17				10				73
Gains on loans and securities, net			6				12				36				61
Net impairment			-				-				-				(3	)
Other revenues			9				8				38				35
Total non-interest income			178				189				726				741
Total net revenue			461				446				1,814				1,723
Provision for loan losses			10				17				36				143
Operating expense:
Compensation and benefits			107				93				412				363
Advertising and market development			32				27				120				108
Clearing and servicing			22				30				94				124
FDIC insurance premiums			18				25				79				104
Professional services			33				26				112				85
Occupancy and equipment			20				20				79				73
Communications			18				16				71				69
Depreciation and amortization			18				21				78				89
Amortization of other intangibles			6				6				22				24
Impairment of goodwill			-				-				-				142
Facility restructuring and other exit activities			2				5				8				28
Other operating expenses			18				26				70				66
Total operating expense			294				295				1,145				1,275
Income before other income (expense) and income tax expense			157				134				633				305
Other income (expense):
Corporate interest expense			(27	)			(28	)			(113	)			(114	)
Losses on early extinguishment of debt			(59	)			-				(71	)			-
Equity in income (loss) of investments and other			-				(1	)			3				4
Total other income (expense)			(86	)			(29	)			(181	)			(110	)
Income before income tax expense			71				105				452				195
Income tax expense			30				47				159				109
Net income		$	41			$	58			$	293			$	86
Basic earnings per share		$	0.14			$	0.20			$	1.02			$	0.30
Diluted earnings per share		$	0.14			$	0.20			$	1.00			$	0.29
Shares used in computation of per share data:
Basic (in thousands)			289,209				287,316				288,705				286,991
Diluted (in thousands)			294,364				293,149				294,103				292,589

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income
(In millions, except share data and per share amounts)
(Unaudited)
			Three Months Ended
			December 31,				September 30,				December 31,
			2014				2014				2013
Revenue:
Operating interest income			$	330			$	319			$	317
Operating interest expense				(47	)			(50	)			(60	)
Net operating interest income				283				269				257
Commissions				115				108				110
Fees and service charges				48				45				42
Principal transactions				-				-				17
Gains on loans and securities, net				6				8				12
Other revenues				9				10				8
Total non-interest income				178				171				189
Total net revenue				461				440				446
Provision for loan losses				10				10				17
Operating expense:
Compensation and benefits				107				108				93
Advertising and market development				32				21				27
Clearing and servicing				22				21				30
FDIC insurance premiums				18				18				25
Professional services				33				27				26
Occupancy and equipment				20				22				20
Communications				18				17				16
Depreciation and amortization				18				19				21
Amortization of other intangibles				6				5				6
Facility restructuring and other exit activities				2				2				5
Other operating expenses				18				17				26
Total operating expense				294				277				295
Income before other income (expense) and income tax expense				157				153				134
Other income (expense):
Corporate interest expense				(27	)			(29	)			(28	)
Losses on early extinguishment of debt				(59	)			-				-
Equity in income (loss) of investments and other				-				1				(1	)
Total other income (expense)				(86	)			(28	)			(29	)
Income before income tax expense				71				125				105
Income tax expense				30				39				47
Net income			$	41			$	86			$	58
Basic earnings per share			$	0.14			$	0.30			$	0.20
Diluted earnings per share			$	0.14			$	0.29			$	0.20
Shares used in computation of per share data:
Basic (in thousands)				289,209				288,843				287,316
Diluted (in thousands)				294,364				294,119				293,149

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheet
(In millions, except share data)
(Unaudited)
		December 31,				September 30,				December 31,
		2014				2014				2013
ASSETS
Cash and equivalents		$	1,783			$	1,809			$	1,838
Cash required to be segregated under federal or other regulations			555				608				1,066
Available-for-sale securities			12,388				12,516				13,592
Held-to-maturity securities			12,248				11,847				10,181
Margin receivables			7,675				8,117				6,353
Loans receivable, net			5,979				6,302				8,123
Investment in FHLB stock			88				77				61
Property and equipment, net			245				240				237
Goodwill			1,792				1,792				1,792
Other intangibles, net			194				199				216
Other assets			2,583				2,312				2,821
Total assets		$	45,530			$	45,819			$	46,280
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits		$	24,890			$	24,927			$	25,971
Securities sold under agreements to repurchase			3,672				3,917				4,543
Customer payables			6,455				6,526				6,310
FHLB advances and other borrowings			1,299				1,294				1,279
Corporate debt			1,366				1,771				1,768
Other liabilities			2,473				2,110				1,553
Total liabilities			40,155				40,545				41,424
Shareholders' equity:
Common stock, $0.01 par value, shares authorized: 400,000,000 at
December 31, 2014, September 30, 2014 and December 31, 2013, shares issued
and outstanding: 289,272,576 at December 31, 2014, 288,812,764 at
September 30, 2014 and 287,357,001 at December 31, 2013			3				3				3
Additional paid-in-capital			7,350				7,340				7,328
Accumulated deficit			(1,729	)			(1,770	)			(2,022	)
Accumulated other comprehensive loss			(249	)			(299	)			(453	)
Total shareholders' equity			5,375				5,274				4,856
Total liabilities and shareholders' equity		$	45,530			$	45,819			$	46,280

Segment Reporting
			Three Months Ended December 31, 2014
			Trading and Investing					Balance Sheet Management					Corporate/ Other					Eliminations(5)					Total
			(In millions)
Revenue:
Operating interest income			$	176				$	223				$	1				$	(70	)			$	330
Operating interest expense				(3	)				(114	)				-					70					(47	)
Net operating interest income				173					109					1					-					283
Commissions				115					-					-					-					115
Fees and service charges				48					-					-					-					48
Gains on loans and securities, net				-					6					-					-					6
Other revenues				7					2					-					-					9
Total non-interest income				170					8					-					-					178
Total net revenue				343					117					1					-					461
Provision for loan losses				-					10					-					-					10
Operating expense:
Compensation and benefits				69					3					35					-					107
Advertising and market development				32					-					-					-					32
Clearing and servicing				14					8					-					-					22
FDIC insurance premiums				-					18					-					-					18
Professional services				15					1					17					-					33
Occupancy and equipment				15					1					4					-					20
Communications				17					-					1					-					18
Depreciation and amortization				14					-					4					-					18
Amortization of other intangibles				6					-					-					-					6
Facility restructuring and other exit activities				-					-					2					-					2
Other operating expenses				10					4					4					-					18
Total operating expense				192					35					67					-					294
Segment income (loss) before other income (expense)				151					72					(66	)				-					157
Other income (expense):
Corporate interest expense				-					-					(27	)				-					(27	)
Losses on early extinguishment of debt				-					-					(59	)				-					(59	)
Total other income (expense)				-					-					(86	)				-					(86	)
Segment income (loss)			$	151				$	72				$	(152	)			$	-				$	71
			Three Months Ended September 30, 2014
			Trading and Investing					Balance Sheet Management					Corporate/ Other					Eliminations(5)					Total
			(In millions)
Revenue:
Operating interest income			$	170				$	221				$	-				$	(72	)			$	319
Operating interest expense				(5	)				(117	)				-					72					(50	)
Net operating interest income				165					104					-					-					269
Commissions				108					-					-					-					108
Fees and service charges				45					-					-					-					45
Gains on loans and securities, net				-					8					-					-					8
Other revenues				9					1					-					-					10
Total non-interest income				162					9					-					-					171
Total net revenue				327					113					-					-					440
Provision for loan losses				-					10					-					-					10
Operating expense:
Compensation and benefits				72					4					32					-					108
Advertising and market development				21					-					-					-					21
Clearing and servicing				13					8					-					-					21
FDIC insurance premiums				-					18					-					-					18
Professional services				16					1					10					-					27
Occupancy and equipment				17					1					4					-					22
Communications				17					-					-					-					17
Depreciation and amortization				15					-					4					-					19
Amortization of other intangibles				5					-					-					-					5
Facility restructuring and other exit activities				-					-					2					-					2
Other operating expenses				7					4					6					-					17
Total operating expense				183					36					58					-					277
Segment income (loss) before other income (expense)				144					67					(58	)				-					153
Other income (expense):
Corporate interest expense				-					-					(29	)				-					(29	)
Equity in income of investments and other				-					-					1					-					1
Total other income (expense)				-					-					(28	)				-					(28	)
Segment income (loss)			$	144				$	67				$	(86	)			$	-				$	125
			Three Months Ended December 31, 2013
			Trading and Investing					Balance Sheet Management					Corporate/ Other					Eliminations(5)					Total
			(In millions)
Revenue:
Operating interest income			$	145				$	241				$	-				$	(69	)			$	317
Operating interest expense				(6	)				(123	)				-					69					(60	)
Net operating interest income				139					118					-					-					257
Commissions				110					-					-					-					110
Fees and service charges				42					-					-					-					42
Principal transactions				17					-					-					-					17
Gains on loans and securities, net				-					12					-					-					12
Other revenues				7					1					-					-					8
Total non-interest income				176					13					-					-					189
Total net revenue				315					131					-					-					446
Provision for loan losses				-					17					-					-					17
Operating expense:
Compensation and benefits				65					3					25					-					93
Advertising and market development				27					-					-					-					27
Clearing and servicing				18					12					-					-					30
FDIC insurance premiums				-					25					-					-					25
Professional services				14					-					12					-					26
Occupancy and equipment				17					-					3					-					20
Communications				15					-					1					-					16
Depreciation and amortization				17					-					4					-					21
Amortization of other intangibles				6					-					-					-					6
Facility restructuring and other exit activities				-					-					5					-					5
Other operating expenses				16					4					6					-					26
Total operating expense				195					44					56					-					295
Segment income (loss) before other income (expense)				120					70					(56	)				-					134
Other income (expense):
Corporate interest expense				-					-					(28	)				-					(28	)
Equity in loss of investments and other				-					-					(1	)				-					(1	)
Total other income (expense)				-					-					(29	)				-					(29	)
Segment income (loss)			$	120				$	70				$	(85	)			$	-				$	105

Key Performance Metrics(6)
Corporate Metrics			Qtr ended 12/31/14				Qtr ended 9/30/14				Qtr ended 12/31/14 vs. 9/30/14		Qtr ended 12/31/13				Qtr ended 12/31/14 vs. 12/31/13
Operating margin %(7)
Consolidated				34	%			35	%		(1)%			30	%		4%
Trading and Investing				44	%			44	%		0%			38	%		6%
Balance Sheet Management				62	%			59	%		3%			54	%		8%
Employees				3,221				3,146			2%			3,009			7%
Consultants and other				156				129			21%			119			31%
Total headcount				3,377				3,275			3%			3,128			8%
Book value per share			$	18.58			$	18.26			2%		$	16.90			10%
Tangible book value per share(8)			$	13.08			$	12.69			3%		$	11.14			17%
Corporate cash ($MM)(2)			$	233			$	610			(62)%		$	415			(44)%
Enterprise net interest spread (basis points)(9)				269				254			6%			240			12%
Enterprise interest-earning assets, average ($MM)			$	40,905			$	41,346			(1)%		$	41,685			(2)%
Earnings before interest, taxes, depreciation & amortization ("EBITDA") ($MM)
Net income			$	41			$	86			(52)%		$	58			(29)%
Income tax expense				30				39			(23)%			47			(36)%
Depreciation & amortization				24				24			0%			27			(11)%
Corporate interest expense				27				29			(7)%			28			(4)%
EBITDA			$	122			$	178			(31)%		$	160			(24)%
Interest coverage(10)				4.5				6.2			N.M.			5.6			N.M.
E*TRADE Bank net income ($MM)(11)			$	112			$	119			(6)%		$	96			17%
Trading and Investing Metrics
Trading days				63.0				63.5			N.M.			63.0			N.M.
DARTs				168,318				153,494			10%			159,569			5%
Total trades (MM)				10.6				9.7			9%			10.1			5%
Average commission per trade			$	10.84			$	11.05			(2)%		$	10.97			(1)%
End of period margin receivables ($B)			$	7.7			$	8.1			(5)%		$	6.4			20%
Average margin receivables ($B)			$	7.9			$	7.6			4%		$	6.4			23%
Gross new brokerage accounts				88,689				94,261			(6)%			88,716			(0)%
Gross new stock plan accounts				55,746				57,648			(3)%			67,594			(18)%
Gross new banking accounts				1,528				2,015			(24)%			2,289			(33)%
Closed accounts				(138,043	)			(120,548	)		N.M.			(131,783	)		N.M.
Net new accounts				7,920				33,376			N.M.			26,816			N.M.
Net new brokerage accounts				17,447				23,510			N.M.			22,217			N.M.
Net new stock plan accounts				55				17,547			N.M.			14,881			N.M.
Net new banking accounts				(9,582	)			(7,681	)		N.M.			(10,282	)		N.M.
Net new accounts				7,920				33,376			N.M.			26,816			N.M.
End of period brokerage accounts				3,143,923				3,126,476			1%			2,998,059			5%
End of period stock plan accounts				1,263,784				1,263,729			0%			1,219,573			4%
End of period banking accounts				362,044				371,626			(3)%			396,138			(9)%
End of period total accounts				4,769,751				4,761,831			0%			4,613,770			3%
Annualized brokerage account attrition rate(12)				9.1	%			9.1	%		N.M.			8.9	%		N.M.
Customer Assets ($B)
Security holdings			$	204.7			$	199.0			3%		$	178.2			15%
Customer payables (cash)				6.5				6.5			0%			6.3			3%
Customer assets held by third parties(13)				15.5				14.8			5%			13.8			12%
Unexercised stock plan customer holdings (vested)				38.7				36.4			6%			36.5			6%
Customer assets in brokerage and stock plan accounts				265.4				256.7			3%			234.8			13%
Sweep deposits				19.1				19.1			0%			19.6			(3)%
Savings, transaction and other				5.8				5.9			(2)%			6.4			(9)%
Customer assets in banking accounts				24.9				25.0			0%			26.0			(4)%
Total customer assets			$	290.3			$	281.7			3%		$	260.8			11%
Net new brokerage assets ($B)(14)			$	3.5			$	2.3			N.M.		$	3.2			N.M.
Net new banking assets ($B)(14)				(0.1	)			(0.2	)		N.M.			(0.1	)		N.M.
Net new customer assets ($B)(14)			$	3.4			$	2.1			N.M.		$	3.1			N.M.
Brokerage related cash ($B)			$	41.1			$	40.4			2%		$	39.7			4%
Other customer cash and deposits ($B)				5.8				5.9			(2)%			6.4			(9)%
Total customer cash and deposits ($B)			$	46.9			$	46.3			1%		$	46.1			2%
Stock plan customer holdings (unvested) ($B)			$	79.5			$	73.7			8%		$	71.1			12%
Customer net buy activity ($B)			$	(1.2	)		$	(2.2	)		N.M.		$	(0.8	)		N.M.
Balance Sheet Management Metrics
Loans receivable ($MM)
Average loans receivable			$	6,520			$	6,851			(5)%		$	8,764			(26)%
Ending loans receivable, net			$	5,979			$	6,302			(5)%		$	8,123			(26)%
Loan performance detail (all loans, including TDRs) ($MM)
One- to Four-Family
Current			$	2,833			$	2,957			(4)%		$	4,007			(29)%
30-89 days delinquent				88				95			(7)%			190			(54)%
90-179 days delinquent				28				22			27%			70			(60)%
Total 30-179 days delinquent				116				117			(1)%			260			(55)%
180+ days delinquent (net of $48M, $53M and $106M in charge-offs for Q414, Q314 and Q413, respectively)				131				136			(4)%			227			(42)%
Total delinquent loans(15)				247				253			(2)%			487			(49)%
Gross loans receivable(16)			$	3,080			$	3,210			(4)%		$	4,494			(31)%
Home Equity
Current			$	2,710			$	2,873			(6)%		$	3,329			(19)%
30-89 days delinquent				60				56			7%			69			(13)%
90-179 days delinquent				29				27			7%			36			(19)%
Total 30-179 days delinquent				89				83			7%			105			(15)%
180+ days delinquent (net of $25M, $23M and $23M in charge-offs for Q414, Q314 and Q413, respectively)				43				45			(4)%			40			8%
Total delinquent loans(15)				132				128			3%			145			(9)%
Gross loans receivable(16)			$	2,842			$	3,001			(5)%		$	3,474			(18)%
Consumer and Other
Current			$	453			$	482			(6)%		$	593			(24)%
30-89 days delinquent				7				8			(13)%			12			(42)%
90-179 days delinquent				1				2			(50)%			3			(67)%
Total 30-179 days delinquent				8				10			(20)%			15			(47)%
180+ days delinquent				-				-			N.M.			-			N.M.
Total delinquent loans				8				10			(20)%			15			(47)%
Gross loans receivable(16)			$	461			$	492			(6)%		$	608			(24)%
Total Loans Receivable
Current			$	5,996			$	6,312			(5)%		$	7,929			(24)%
30-89 days delinquent				155				159			(3)%			271			(43)%
90-179 days delinquent				58				51			14%			109			(47)%
Total 30-179 days delinquent				213				210			1%			380			(44)%
180+ days delinquent				174				181			(4)%			267			(35)%
Total delinquent loans(15)				387				391			(1)%			647			(40)%
Total gross loans receivable(16)			$	6,383			$	6,703			(5)%		$	8,576			(26)%
TDR performance detail ($MM)(17)
One- to Four-Family TDRs
Current			$	232			$	236			(2)%		$	901			(74)%
30-89 days delinquent				24				28			(14)%			102			(76)%
90-179 days delinquent				12				5			140%			44			(73)%
Total 30-179 days delinquent				36				33			9%			146			(75)%
180+ days delinquent (net of $23M, $23M and $66M in charge-offs for Q414, Q314 and Q413, respectively)				48				48			0%			125			(62)%
Total delinquent TDRs				84				81			4%			271			(69)%
TDRs			$	316			$	317			0%		$	1,172			(73)%
Home Equity TDRs
Current			$	178			$	183			(3)%		$	198			(10)%
30-89 days delinquent				14				12			17%			17			(18)%
90-179 days delinquent				6				7			(14)%			7			(14)%
Total 30-179 days delinquent				20				19			5%			24			(17)%
180+ days delinquent (net of $15M, $15M and $15M in charge-offs for Q414, Q314 and Q413, respectively)				19				19			0%			19			0%
Total delinquent TDRs				39				38			3%			43			(9)%
TDRs			$	217			$	221			(2)%		$	241			(10)%
Total TDRs
Current			$	410			$	419			(2)%		$	1,099			(63)%
30-89 days delinquent				38				40			(5)%			119			(68)%
90-179 days delinquent				18				12			50%			51			(65)%
Total 30-179 days delinquent				56				52			8%			170			(67)%
180+ days delinquent				67				67			0%			144			(53)%
Total delinquent TDRs				123				119			3%			314			(61)%
TDRs			$	533			$	538			(1)%		$	1,413			(62)%
Capital Metrics
E*TRADE Bank
Tier 1 leverage ratio(3)				10.6	%			10.4	%		0.2%			9.5	%		1.1%
Tier 1 risk-based capital ratio(3)				25.7	%			24.6	%		1.1%			23.0	%		2.7%
Total risk-based capital ratio(3)				26.9	%			25.9	%		1.0%			24.3	%		2.6%
Tier 1 common ratio(3)				25.7	%			24.6	%		1.1%			23.0	%		2.7%
E*TRADE Financial
Tier 1 leverage ratio(4)				8.1	%			7.7	%		0.4%			6.7	%		1.4%
Tier 1 risk-based capital ratio(4)				19.6	%			18.5	%		1.1%			16.2	%		3.4%
Total risk-based capital ratio(4)				20.8	%			19.7	%		1.1%			17.4	%		3.4%
Tier 1 common ratio(4)				17.1	%			16.1	%		1.0%			13.8	%		3.3%

Activity in Allowance for Loan Losses
				Three Months Ended December 31, 2014
				One- to Four- Family					Home Equity					Consumer and Other					Total
				(In millions)
Allowance for loan losses, ending 9/30/14				$	27				$	360				$	14				$	401
Provision for loan losses					-					12					(2	)				10
Charge-offs, net					-					(5	)				(2	)				(7	)
Allowance for loan losses, ending 12/31/14				$	27				$	367				$	10				$	404
				Three Months Ended September 30, 2014
				One- to Four- Family					Home Equity					Consumer and Other					Total
				(In millions)
Allowance for loan losses, ending 6/30/14				$	44				$	337				$	20				$	401
Provision for loan losses					(16	)				29					(3	)				10
Charge-offs, net					(1	)				(6	)				(3	)				(10	)
Allowance for loan losses, ending 9/30/14				$	27				$	360				$	14				$	401
				Three Months Ended December 31, 2013
				One- to Four- Family					Home Equity					Consumer and Other					Total
				(In millions)
Allowance for loan losses, ending 9/30/13				$	113				$	319				$	27				$	459
Provision for loan losses					(6	)				23					-					17
Charge-offs, net					(5	)				(16	)				(2	)				(23	)
Allowance for loan losses, ending 12/31/13				$	102				$	326				$	25				$	453

Specific Valuation Allowance Activity(18)
			As of December 31, 2014
			Recorded Investment in Modifications before charge- offs			Charge-offs				Recorded Investment in Modifications			Specific Valuation Allowance				Net Investment in Modifications			Specific Valuation Allowance as a % of Modifications			Total Expected Losses(19)
			(Dollars in millions)
One- to four-family			$	231		$	(46	)		$	185		$	(9	)		$	176		5	%		24	%
Home equity				305			(136	)			169			(57	)			112		34	%		63	%
Total			$	536		$	(182	)		$	354		$	(66	)		$	288		19	%		46	%
			As of September 30, 2014
			Recorded Investment in Modifications before charge- offs			Charge-offs				Recorded Investment in Modifications			Specific Valuation Allowance				Net Investment in Modifications			Specific Valuation Allowance as a % of Modifications			Total Expected Losses(19)
			(Dollars in millions)
One- to four-family			$	229		$	(45	)		$	184		$	(9	)		$	175		5	%		24	%
Home equity				313			(140	)			173			(59	)			114		34	%		64	%
Total			$	542		$	(185	)		$	357		$	(68	)		$	289		19	%		47	%
			As of December 31, 2013
			Recorded Investment in Modifications before charge- offs			Charge-offs				Recorded Investment in Modifications			Specific Valuation Allowance				Net Investment in Modifications			Specific Valuation Allowance as a % of Modifications			Total Expected Losses(19)
			(Dollars in millions)
One- to four-family			$	1,354		$	(318	)		$	1,036		$	(60	)		$	976		6	%		28	%
Home equity				338			(150	)			188			(64	)			124		34	%		63	%
Total			$	1,692		$	(468	)		$	1,224		$	(124	)		$	1,100		10	%		35	%

Average Enterprise Balance Sheet Data

			Three Months Ended
			December 31, 2014
			Average			Operating Interest				Average
			Balance			Inc./Exp.				Yield/Cost
Enterprise interest-earning assets:			(In millions)
Loans(20)			$	6,532		$	66				4.07	%
Available-for-sale securities				12,231			68				2.20	%
Held-to-maturity securities				11,921			88				2.96	%
Margin receivables				7,859			70				3.53	%
Cash and equivalents				1,341			1				0.13	%
Segregated cash				406			-				0.15	%
Securities borrowed and other				615			32				21.27	%
Total enterprise interest-earning assets			$	40,905			325				3.17	%
Enterprise interest-bearing liabilities:
Deposits			$	24,694		$	2				0.03	%
Customer payables				6,420			1				0.08	%
Securities sold under agreements to repurchase(21)				3,761			28				2.91	%
FHLB advances and other borrowings(21)				1,295			15				4.68	%
Securities loaned and other				1,701			-				0.04	%
Total enterprise interest-bearing liabilities			$	37,871			46				0.48	%
Enterprise net interest income/spread(9)						$	279				2.69	%
			Three Months Ended
			September 30, 2014
			Average			Operating Interest				Average
			Balance			Inc./Exp.				Yield/Cost
Enterprise interest-earning assets:			(In millions)
Loans(20)			$	6,871		$	70				4.05	%
Available-for-sale securities				12,595			70				2.23	%
Held-to-maturity securities				11,366			81				2.84	%
Margin receivables				7,645			67				3.47	%
Cash and equivalents				1,316			-				0.15	%
Segregated cash				904			-				0.06	%
Securities borrowed and other				649			28				16.89	%
Total enterprise interest-earning assets			$	41,346			316				3.04	%
Enterprise interest-bearing liabilities:
Deposits			$	25,068		$	2				0.03	%
Customer payables				6,624			2				0.13	%
Securities sold under agreements to repurchase(21)				3,753			30				3.07	%
FHLB advances and other borrowings(21)				1,290			16				4.75	%
Securities loaned and other				1,634			-				0.03	%
Total enterprise interest-bearing liabilities			$	38,369			50				0.50	%
Enterprise net interest income/spread(9)						$	266				2.54	%
			Three Months Ended
			December 31, 2013
			Average			Operating Interest				Average
			Balance			Inc./Exp.				Yield/Cost
Enterprise interest-earning assets:			(In millions)
Loans(20)			$	8,799		$	90				4.06	%
Available-for-sale securities				13,890			80				2.31	%
Held-to-maturity securities				9,960			71				2.88	%
Margin receivables				6,427			60				3.67	%
Cash and equivalents				1,236			-				0.17	%
Segregated cash				680			-				0.10	%
Securities borrowed and other				693			13				7.38	%
Total enterprise interest-earning assets			$	41,685			314				3.01	%
Enterprise interest-bearing liabilities:
Deposits			$	25,831		$	3				0.05	%
Customer payables				6,066			3				0.15	%
Securities sold under agreements to repurchase(21)				4,502			37				3.24	%
FHLB advances and other borrowings(21)				1,324			17				5.08	%
Securities loaned and other				957			-				0.03	%
Total enterprise interest-bearing liabilities			$	38,680			60				0.61	%
Enterprise net interest income/spread(9)						$	254				2.40	%
Reconciliation from Enterprise Net Interest Income to Net Operating Interest Income
			Three Months Ended
			December 31,			September 30,				December 31,
			2014			2014				2013
			(In millions)
Enterprise net interest income			$	279		$	266			$	254
Taxable equivalent interest adjustment(22)				-			(1	)			-
Earnings on customer assets held by third parties(23)				4			4				3
Net operating interest income			$	283		$	269			$	257

Explanation of Non-GAAP Measures and Certain Metrics

Management believes that net income and EPS excluding the loss on the early extinguishment of corporate debt, corporate cash, tangible book value per share, EBITDA, interest coverage, E*TRADE Bank Tier 1 common ratio and E*TRADE Financial capital ratios are appropriate measures for evaluating the operating and liquidity performance of the Company. Management believes that adjusting GAAP measures by excluding or including certain items is helpful to investors and analysts who may wish to use some or all of this information to analyze the Company’s current performance, prospects and valuation. Management uses non-GAAP information internally to evaluate operating performance and in formulating the budget for future periods.

Net Income and EPS Excluding the Loss on Early Extinguishment of Corporate Debt

Management believes that excluding the loss on the early extinguishment of corporate debt from net income and EPS provides useful additional measures of the Company’s ongoing operating performance because the charge is not directly related to our performance. See endnote (1) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Corporate Cash

Corporate cash represents cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval. The Company believes that corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in regulated subsidiaries. See endnote (2) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Tangible Book Value per Share

Tangible book value per share represents shareholders’ equity less goodwill (net of related deferred tax liability) and other intangible assets divided by common stock outstanding. The Company believes that tangible book value per share is a measure of the Company’s capital strength. See endnote (8) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

EBITDA

EBITDA represents net income (loss) before taxes, depreciation and amortization and corporate interest expense. Management believes that EBITDA provides a useful additional measure of the Company’s performance by excluding certain non-cash charges and expenses that are not directly related to the performance of the business. See the table entitled “Key Performance Metrics” for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Interest Coverage

Interest coverage represents EBITDA divided by corporate interest expense. Management believes that by excluding the charges and expenses that are excluded from EBITDA, interest coverage provides a useful additional measure of the Company’s ability to continue to meet interest obligations and liquidity needs. See endnote (10) for a calculation of this non-GAAP measure on a GAAP basis.

E*TRADE Bank Tier 1 Common Ratio and E*TRADE Financial Capital Ratios

E*TRADE Financial ratios, including Tier 1 leverage, Tier 1 risk-based capital and total risk-based capital ratios, are based on the Federal Reserve regulatory minimum well-capitalized threshold. E*TRADE Bank’s and E*TRADE Financial’s Tier 1 common ratios are defined as the Tier 1 capital less elements of Tier 1 capital that are not in the form of common equity, such as trust preferred securities, divided by total risk-weighted assets. Management believes these ratios are an important measure of E*TRADE Bank’s and the Company’s capital strength. See endnotes (3) and (4) for reconciliations of these non-GAAP measures to the comparable GAAP measures.

It is important to note these metrics and other non-GAAP measures may involve judgment by management and should be considered in addition to, not as substitutes for, or superior to, net income, consolidated statements of cash flows, or other measures of financial performance prepared in accordance with GAAP. For additional information on the adjustments to these non-GAAP measures, please see the Company’s financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein.

ENDNOTES

(1) The following table provides a reconciliation of net income and EPS after adjusting for the loss on early extinguishment of corporate debt to GAAP net income and EPS (dollars in millions, except for per share amounts):

			Q4 2014								Year ended December 31, 2014
			Amount				Diluted EPS				Amount				Diluted EPS
Net income			$	41			$	0.14			$	293			$	1.00
Add back impact of corporate debt reduction and refinance:
Loss on early extinguishment of corporate debt				59				0.20				59				0.20
Income tax related to loss on early extinguishment of corporate debt				(22	)			(0.08	)			(22	)			(0.08	)
Net of tax				37				0.12				37				0.12
Adjusted net income			$	78			$	0.26			$	330			$	1.12

(2) The following table provides a reconciliation of corporate cash to GAAP consolidated cash and equivalents at period end (dollars in millions):

						Q4 2014							Q3 2014							Q4 2013
Corporate cash						$			233				$			610				$			415
Bank cash									1,523							1,175							1,402
International brokerage and other cash									27							24							21
Total consolidated cash and equivalents						$			1,783				$			1,809				$			1,838

(3) E*TRADE Bank’s Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Tier 1 common ratios are preliminary for the current period. E*TRADE Bank’s Tier 1 common ratio is a non-GAAP measure. Management believes this ratio is an important measure of capital strength. E*TRADE Bank’s Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Tier 1 common ratios are calculated as follows (dollars in millions):

			Q4 2014					Q3 2014					Q4 2013
E*TRADE Bank shareholder's equity			$	6,102				$	6,014				$	5,741
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax				(255	)				(304	)				(459	)
Goodwill & other intangible assets, net of deferred tax liabilities				1,467					1,482					1,529
Disallowed servicing assets and deferred tax assets				342					397					566
E*TRADE Bank Tier 1 capital/Tier 1 common				4,548					4,439					4,105
ADD:
Allowable allowance for loan losses				224					228					226
E*TRADE Bank total capital			$	4,772				$	4,667				$	4,331
E*TRADE Bank total assets			$	44,672				$	44,510				$	45,085
DEDUCT:
Losses in OCI on AFS debt securities and cash flow asset hedges, net of tax				(13	)				(51	)				(167	)
Goodwill & other intangible assets, net of deferred tax liabilities				1,467					1,482					1,529
Disallowed servicing assets and deferred tax assets				342					397					566
E*TRADE Bank total assets for leverage capital purposes			$	42,876				$	42,682				$	43,157
E*TRADE Bank total risk-weighted assets(a)			$	17,717				$	18,035				$	17,858
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Total assets for leverage capital purposes)				10.6	%				10.4	%				9.5	%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets				25.7	%				24.6	%				23.0	%
E*TRADE Bank total capital / Total risk-weighted assets				26.9	%				25.9	%				24.3	%
E*TRADE Bank Tier 1 common / Total risk-weighted assets				25.7	%				24.6	%				23.0	%

(a) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

(4) E*TRADE Financial’s Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Tier 1 common ratios are preliminary for the current period, and are based on the Federal Reserve’s well-capitalized requirements. While E*TRADE Financial is not currently subject to capital requirements, the implementation of holding company capital requirements are effective in 2015 as a result of the Dodd-Frank Act. Management believes these ratios are an important measure of the Company's capital strength and accordingly manages capital against ratios currently applicable to bank holding companies, in preparation for the application of these requirements. The Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Tier 1 common ratios are calculated as follows (dollars in millions):

			Q4 2014					Q3 2014					Q4 2013
E*TRADE Financial shareholders' equity			$	5,375				$	5,274				$	4,856
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax				(255	)				(304	)				(459	)
Goodwill & other intangible assets, net of deferred tax liabilities				1,592					1,609					1,654
Disallowed servicing assets and deferred tax assets				1,008					1,063					1,185
E*TRADE Financial Tier 1 common				3,030					2,906					2,476
ADD:
Qualifying restricted core capital elements (TRUPs)(a)				433					433					433
E*TRADE Financial Tier 1 capital				3,463					3,339					2,909
ADD:
Allowable allowance for loan losses				223					228					228
E*TRADE Financial total capital			$	3,686				$	3,567				$	3,137
E*TRADE Financial total average assets			$	45,445				$	45,869				$	46,038
DEDUCT:
Goodwill & other intangible assets, net of deferred tax liabilities				1,592					1,609					1,654
Disallowed servicing assets and deferred tax assets				1,008					1,063					1,185
Average total assets for leverage capital purposes			$	42,845				$	43,197				$	43,199
E*TRADE Financial total risk-weighted assets(b)			$	17,683				$	18,070				$	17,992
E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Average total assets for leverage capital purposes)				8.1	%				7.7	%				6.7	%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets				19.6	%				18.5	%				16.2	%
E*TRADE Financial total capital / Total risk-weighted assets				20.8	%				19.7	%				17.4	%
E*TRADE Financial Tier 1 common / Total risk-weighted assets				17.1	%				16.1	%				13.8	%

(a) The Company is continuing to include TRUPs in E*TRADE Financial’s Tier 1 capital due to the regulatory agencies’ delay in the implementation of the TRUPs phase-out for the Company until January 1, 2015.

(b) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

(5) Reflects elimination of transactions between Trading and Investing and Balance Sheet Management segments, which includes deposit and intercompany transfer pricing arrangements.

(6) Amounts and percentages may not calculate due to rounding.

(7) Operating margin is the percentage of net revenue that results in income before other income (expense) and income taxes. The percentage is calculated by dividing income before other income (expense) and income taxes by total net revenue.

(8) The following tables provide a reconciliation of GAAP book value and book value per share to non-GAAP tangible book value and tangible book value per share at period end (dollars in millions, except per share amounts):

						Q4 2014								Q3 2014								Q4 2013
Book value						$			5,375					$			5,274					$			4,856
Less: Goodwill and other intangibles, net									(1,986	)							(1,991	)							(2,008	)
Less: Deferred tax liability related to goodwill									394								382								354
Tangible book value						$			3,783					$			3,665					$			3,202

						Q4 2014								Q3 2014								Q4 2013
Book value per share						$			18.58					$			18.26					$			16.90
Less: Goodwill and other intangibles, net per share									(6.86	)							(6.89	)							(6.99	)
Less: Deferred tax liability related to goodwill per share									1.36								1.32								1.23
Tangible book value per share						$			13.08					$			12.69					$			11.14

(9) Enterprise net interest spread is the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities and customer assets held by third parties.

(10) Interest coverage represents the ratio of the Company’s EBITDA to its corporate interest expense. The interest coverage ratio calculated based on the Company’s net income (loss) to its corporate interest expense was 1.5, 3.0, and 2.0 for the three months ended December 31, 2014, September 30, 2014, and December 31, 2013, respectively.

(11) E*TRADE Bank net income is calculated as follows (dollars in millions):

						Q4 2014								Q3 2014								Q4 2013
Total net revenue						$			448					$			427					$			423
Provision for loan losses									10								10								18
Total operating expenses									254								238								257
Other income (expense)									(2	)							(1	)							(1	)
Income before income taxes									182								178								147
Income tax expense									70								59								51
Net income						$			112					$			119					$			96

(12) The brokerage account attrition rate is calculated by dividing attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, by total brokerage accounts at the previous period end. This rate is presented on an annualized basis.

(13) Customer assets held by third parties are held outside E*TRADE Financial and include money market funds and sweep deposit accounts at unaffiliated financial institutions. Customer assets held by third parties are not reflected in the Company’s consolidated balance sheet and are not immediately available for liquidity purposes. However, we maintain the ability to bring these customer assets back on-balance sheet with appropriate notification to the third parties.

(14) Net new customer assets are total inflows to all new and existing customer accounts less total outflows from all closed and existing customer accounts. The net new banking assets and net new brokerage assets metrics treat asset flows between E*TRADE entities in the same manner as unrelated third party accounts.

(15) Delinquent loans include charge-offs for loans that are in bankruptcy or are 180 days past due which have been written down to their expected recovery value. The following table shows the total amount of charge-offs on loans that are still held by the Company at the end of the periods presented (dollars in millions):

						Q4 2014							Q3 2014							Q4 2013
One- to four-family						$			127				$			131				$			416
Home equity									258							267							284
Total charge-offs						$			385				$			398				$			700

(16) Includes unpaid principal balances and premiums (discounts).

(17) The TDR loan performance detail is a subset of the Company’s total loan performance. TDRs include loan modifications performed under the Company’s modification programs. Beginning in Q412, loans that had been charged-off due to bankruptcy notification were also considered TDRs.

(18) Modifications are a subset of TDRs, and represent loan modifications performed under the Company’s modification programs. They do not include loans that have been charged-off due to the Company receiving notification of bankruptcy if the loan has not been modified previously by the Company. The following table shows the reconciliation of total TDRs that had a modification and those which the Company received a notification of bankruptcy (dollars in millions):

						Q4 2014							Q3 2014							Q4 2013
Modified loans						$			354				$			357				$			1,224
Bankruptcy loans									179							181							189
Total TDRs						$			533				$			538				$			1,413

(19) The total expected losses on modifications includes both the previously recorded charge-offs and the specific valuation allowance.

(20) Includes loans held-for-sale and excludes loans to customers on margin.

(21) Scheduled balances for FHLB advances and securities sold under agreements to repurchase are shown below (dollars in millions):

					Date						Balance
					12/31/2014						$			4,570
					12/31/2015						$			4,205
					12/31/2016						$			3,510
					12/31/2017						$			2,655
					12/31/2018						$			1,940
					12/31/2019						$			1,445
					12/31/2020						$			1,150
					12/31/2021						$			1,050
					12/31/2022						$			-

(22) Represents gross-up for tax-exempt securities.

(23) Includes interest earned on average customer assets of $14.9 billion, $14.6 billion and $13.3 billion for the quarters ended December 31, 2014, September 30, 2014, and December 31, 2013, respectively, held by third parties outside E*TRADE Financial, including money market funds and sweep deposit accounts at unaffiliated financial institutions.