Avnet
Technology Solutions, the global IT solutions distribution leader
and an operating group of Avnet,
Inc. (NYSE: AVT),
launched today a new service to help its solution provider and supplier
partners renew and sell maintenance services. Now available in the U.S.,
Maintenance ServicesNow™ by Avnet is a customized service
offered to partners to proactively engage with Avnet to sell or renew
maintenance services on their behalf. By leveraging Avnet’s Maintenance
ServicesNow, partners will be able to ensure that their customers are up
to date on their services, contracts, tools, offerings, business
practices and critical change announcements.
“We’ve talked with some of our partners who are missing out on a
significant portion of their maintenance renewals,” said Larry Fulop,
vice president and general manager, Supplier Services, Avnet Technology
Solutions, Americas. “With Maintenance ServicesNow by Avnet, we are
providing our partners a cost-effective way to maximize the
profitability of every contract. Avnet acts as a natural extension of
our solution providers’ and supplier partners’ sales teams, and we will
provide them with the dedicated focus to extend and manage their
maintenance services offerings.”
Maintenance ServicesNow by Avnet encompasses a variety of tasks that are
often overlooked around maintenance services. Avnet’s expert team will
outreach to solution providers’ and suppliers’ customers on their behalf
to uncover opportunities, including those related to hardware and
software renewals on existing contracts, maintenance services prior to
warranty exit and contract consolidations. Additionally, the team will
work to ensure that the correct end-user installed records are
maintained, as well as alert the partner to any related sales
opportunities.
“Customers are often not closely monitoring their service contract
renewals, increasing the potential for disaster if the network fails
with no coverage,” said John Richard, director of Americas distribution
services sales at Cisco. “This creates a great opportunity for channel
partners to engage these customers on their service contracts. Avnet’s
Maintenance ServicesNow can help our solution providers achieve their
key incentive targets and drive profitability, while ensuring our
customers are protecting their IT investments long term.”
“Ensuring that our clients’ IT assets are maintained is a critical
ingredient in meeting our commitment to delivering industry-leading
software and services to our clients that create a meaningful impact on
their bottom lines,” said Michael Bihlmeier, president, Computer
Guidance Corporation. “We’ve recently begun working with Avnet to help
make certain that our clients’ maintenance services never lapse. With
Avnet focusing on these efforts, our sales and technical teams will be
able to devote more time to providing additional support and services to
our clients.”
For more information about Maintenance ServicesNow by Avnet, visit our
website.
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to tweet: Avnet introduces Maintenance ServicesNow to help solution
provider partners renew and sell maintenance services http://avnet.me/17808.
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proprietary interest in marks other than its own.
About Avnet Technology Solutions
As a global IT solutions distributor, Avnet
Technology Solutions transforms technology into business solutions
for customers around the world. It collaborates with customers and
suppliers to create and deliver services, software and hardware
solutions that address the changing needs of end-user customers. The
group serves customers and suppliers in North
America, Latin
America and Caribbean, Asia
Pacific, and Europe,
Middle East and Africa. It generated US $11.0 billion in annual
revenue for fiscal year 2014. Avnet Technology Solutions is an operating
group of Avnet, Inc. For more information, visit http://www.ats.avnet.com.
About Avnet, Inc.
Avnet, Inc. (NYSE: AVT),
a Fortune 500 company, is one of the largest distributors of electronic
components, computer products and embedded technology serving customers
globally. Avnet accelerates its partners' success by connecting the
world's leading technology suppliers with a broad base of customers by
providing cost-effective, value-added services and solutions. For the
fiscal year ended June 28, 2014, Avnet generated revenue of $27.5
billion. For more information, visit www.avnet.com.
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