Avnet
Technology Solutions, the global IT solutions distribution leader
and an operating group of Avnet,
Inc. (NYSE: AVT),
today introduced Avnet uRenew™, an innovative resource for U.S. and
Canadian solution provider and supplier partners that simplifies the
renewal process for service contracts. This collaborative portal
provides Avnet’s partners with a single, consolidated view into the
status of their current service contracts related to customers’ hardware
and software purchases. The portal is uniquely designed to give partners
visibility into the renewal opportunities across the multiple technology
manufacturers they support.
“Services are typically the most profitable component within any
solution, and even the slightest increase in services sales can have a
dramatic impact on our partners’ businesses,” said Larry Fulop, vice
president and general manager, supplier services, Avnet Technology
Solutions, Americas. “We created uRenew to maximize partners’
profitability and streamline the service renewal management process for
customer environments with hardware and software solutions from multiple
manufacturers. Avnet uRenew helps partners align their services renewal
strategies to the way their customers are purchasing technology today,
empowering them to increase sales with less effort.”
With Avnet uRenew, partners will gain the visibility needed to capture
annuity revenue streams. It provides them with a centralized view of
their service contracts across multiple brands, cross-brand hardware
data regardless of whether services were part of the contract, and
software contracts that require renewal. Avnet uRenew gives partners
access to valuable data analytics related to:
-
Renewal Tracking: Features a centralized database for partners’
service contracts across multiple technology manufacturers to help
identify sales opportunities
-
Opportunity Management: Allows for forecasting and transaction
status updates
-
Sales Transformation: Provides insight to identify upsell and
cross sell opportunities, as well as create initial budgeting and
pricing information
-
Collaborative Portal: Creates a single view of service renewals
across the partner’s entire channel ecosystem, including with Avnet
and suppliers
Avnet has been piloting Avnet uRenew with select partners for the past
60 days, offering them initial insight into their Cisco, HP, IBM and
Oracle service contracts. During this time, the partners found that
Avnet uRenew helps them improve customer satisfaction, provides
intelligence into reasons why renewal opportunities were not captured,
creates opportunities for further discussion on customers’ upcoming
technical needs, and creates opportunities to sell advanced services
offerings from Avnet and suppliers.
“Before Avnet uRenew, my team and I would spend an inordinate amount of
time conducting renewal research across multiple databases – five for
one particular manufacturer – just to make sure nothing was missed,”
said Angie Welch, maintenance renewal manager, CMA Technology Solutions,
an Avnet partner. “Avnet uRenew has the potential to completely
transform this process by giving us complete and accurate data, in one
location, with real-time access. We anticipate a significant increase in
our productivity once we no longer have to conduct research across
multiple data sources for each vendor.”
Avnet uRenew was designed by Avnet’s award-winning IT team and is one of
the many innovations the company has deployed to give its partners a
competitive edge. For example, it recently introduced Maintenance
ServicesNow™ by Avnet in the U.S., which is a customized service
offered to partners to proactively engage with Avnet’s team to manage
selling or renewal maintenance services on their behalf.
To learn more about the innovative Avnet uRenew portal and how to access
it, please visit the Avnet
uRenew website or contact your Avnet account representative.
Click
to tweet: Avnet has announced the launch of the uRenew resource,
designed to simplify the services renewal process for partners http://avnet.me/69527.
Follow Avnet Technology Solutions on Twitter: @AvnetAdvantage
and @AvnetTSChannels.
Connect with Avnet Technology Solutions on LinkedIn: Avnet
Technology Solutions.
All brands and trade names are trademarks or registered trademarks,
and are the properties of their respective owners. Avnet disclaims any
proprietary interest in marks other than its own.
About Avnet Technology Solutions
As a global IT solutions distributor, Avnet
Technology Solutions transforms technology into business solutions
for customers around the world. It collaborates with customers and
suppliers to create and deliver services, software and hardware
solutions that address the changing needs of end-user customers. The
group serves customers and suppliers in North
America, Latin
America and Caribbean, Asia
Pacific, and Europe,
Middle East and Africa. It generated US $11.0 billion in annual
revenue for fiscal year 2014. Avnet Technology Solutions is an operating
group of Avnet, Inc. For more information, visit http://www.ats.avnet.com.
About Avnet, Inc.
Avnet, Inc. (NYSE: AVT),
a Fortune 500 company, is one of the largest distributors of electronic
components, computer products and embedded technology serving customers
globally. Avnet accelerates its partners' success by connecting the
world's leading technology suppliers with a broad base of customers by
providing cost-effective, value-added services and solutions. For the
fiscal year ended June 28, 2014, Avnet generated revenue of $27.5
billion. For more information, visit www.avnet.com.
Copyright Business Wire 2015