Ministry of Transportation Ontario Transforms its Legacy System Into a Modern, Citizen-centric Platform
TORONTO, May 18, 2016 /CNW/ - Infosys Public Services Inc.
(IPS), a North America-based subsidiary of global consulting, technology and next-generation
services company Infosys (NYSE: INFY), and the Ministry of Transportation Ontario (MTO), Canada,
today announced a successful implementation of a complex new carrier registration, licensing and performance monitoring system in
the province.
(Logo: http://photos.prnewswire.com/prnh/20130122/589162)
With this implementation, Ontario becomes one of the first jurisdictions in North America to have a truly integrated carrier registration and performance monitoring solution built on a
one-client, one-record model. This is also the first implementation of Infosys Public Services' new motor vehicle administrators
licensing and registration solution. With 37% of Canadian citizens living in Ontario, this most
populous province represents a high volume jurisdiction for proving the functionality and performance of the solution.
The new Registration and Licensing System of Ontario (RLSO) is an enterprise services-based
platform using a suite of Oracle software products as a foundation. The system, implemented as part of MTO's Road User
Modernization Program, replaces the existing 40-year-old legacy licensing and registration system with a modern, scalable,
client-friendly solution. The platform, which does away with manual and paper-based processes, automates licensing and registration
and performance monitoring services for approximately one million commercial clients and provides the foundation for a 'one
client/one record' integrated driver, vehicle, and carrier system.
Infosys Public Services implemented the new solution while maintaining the integrity of the Ministry's policies and procedures,
and with minimal interruption to service. Infosys Public Services took a three-pillar approach to this modernization, focusing on
business performance, technology modernization and business modernization. The result is an agile solution which required minimal
customization and provides a 360-degree view of the customer. More than 80% of the total business functionality for the carrier
program is currently available within the system and some of the key business services supported by the solution include: motor
vehicle inspection stations, carrier registration, carrier performance monitoring, 'smart' forms, knowledge management and client
self-service. RLSO is continuing its expansion with the implementation of the facility audit program, stock management and online
services for carrier clients to be delivered this year.
Quotes
Linda Dunstall, Director of Road User Safety Modernization, Ministry of Transportation
Ontario
"We were able to successfully modernize our legacy licensing and registration system for carriers and build a foundation to
develop an integrated driver, vehicle and carrier solution that will eventually support more than nine million drivers/citizens in
the Province of Ontario. Infosys Public Services brought their expertise and gained a deep
understanding of the DMV space while implementing a proven solution to achieve the successful execution of a large complex
modernization project within scope and budget."
Eric Paternoster, President and CEO of Infosys Public Services
"Many Motor Vehicle Departments and Ministries of Transportation are considering modernization programs similar to this one.
Here, in this first phase, Infosys Public Services helped MTO create a new registration system with a modern, commercial,
off-the-shelf solution that automates nearly all key business processes and makes the roads safer for all Canadian citizens."
Infosys Public Services will be at Booth 105 at the AAMVA 2016 Region IV Conference, on May 16-19 in Portland, Oregon.
About Infosys Public Services, Inc.
Infosys Public Services (http://www.infosyspublicservices.com), a North-American subsidiary of Infosys (NYSE: INFY), is a leader in business
consulting, technology solutions, and next-generation services. We partner with public sector organizations in the US and
Canada to help them stay ahead of the innovation curve. Our solutions, combined with execution
excellence and proven best practices allow clients to renew themselves while also creating new avenues to generate value.
About Infosys Ltd
Infosys is a global leader in consulting, technology, outsourcing and next-generation services. We enable clients, in more than
50 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in
a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence.
Visit http://www.infosys.com to see how
Infosys (NYSE: INFY), with US$ 9.2 billion in LTM revenues and 193,000+ employees, is helping
enterprises renew themselves while also creating new avenues to generate value.
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SOURCE Infosys
