Third-party audit verifies cloud communications platform meets security standards for use in multinational and
security-conscious enterprises
SAN FRANCISCO, CA--(Marketwired - Jan 18, 2017) - Twilio Inc. (NYSE: TWLO), the leading cloud communications platform company,
today announced it has been awarded the ISO 27001 certification. The scope of Twilio's information security management system
(ISMS) includes people, processes, and technology for creating and supporting products that enable developers to add messaging,
voice, and video to web and mobile applications.
ISO 27001 is one of the most widely recognized and internationally accepted information security standards. It identifies
requirements for a comprehensive Information Security Management System (ISMS), and defines how organizations should manage and
handle information in a secure manner, including appropriate security controls. In order to achieve the certification, Twilio's
compliance was validated by an independent security firm after demonstrating an ongoing and systematic approach to managing and
protecting company and customer data. With the successful ISO 27001 certification, multinational businesses can utilize Twilio
APIs trusting that the company has implemented the necessary security best practices. The ISO 27001 certification also arrives on
the heels of Twilio receiving SOC 2 certification for its Authy two-factor authentication security service. To learn more about
Twilio's security certifications, please visit: http://twilio.com/security
"Twilio is committed to continuing to build trust through third party security assurances such as ISO 27001," said Twilio CISO
and VP of Trust, Richard Seiersen. "Though Twilio already utilizes ISO 27001 certified hosting providers, software companies
building software on top of those platforms are still responsible for demonstrating security and trust. Knowing that a third
party has affirmed our security management processes for both our infrastructure and the software we provide is key in furthering
the confidence of our existing and prospective customers."
"Trust is critical for cloud companies, particularly those that provide foundational infrastructure for business
communications," said David Campbell, Chief Security Officer at SendGrid. "Twilio's ISO 27001 certification fosters trust and
demonstrates an ongoing commitment to safeguarding data."
About Twilio
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make
communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software
applications. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá,
Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.