SAN FRANCISCO, CA--(Marketwired - Aug 21, 2017) - Cisco (NASDAQ: CSCO) understands the importance of security, compliance, and
analytics. We infuse this thinking into everything we do. So it's no surprise that our mission in collaboration has always been
to give you incredible tools to bring ideas to life that provide world-class security and analytics.
Today, Cisco Spark™ makes four major breakthroughs to keep things running smoothly and also keep your most important
information and ideas safe:
1. Cisco Spark is the first messaging product to deliver end-to-end message encryption plus the
compliance features enterprises need.
Large companies need tools such as e-discovery for legal reasons and data loss prevention to keep sensitive information safe.
They also need end-to-end message encryption to keep your team's "next big thing" idea under wraps. Today, Cisco Spark becomes
the first-ever enterprise messaging product that actually does both.
2. Cisco Spark adds mind-blowing analytics that make insights a snap.
With just a few clicks, you can see if any users are experiencing reduced call quality, and see if the problem is
affecting others nearby. It is so simple to manipulate the data that it feels like the entire cloud database is stored in the
administrator's browser. We call this "fluid analytics" and believe it sets a new bar. Now, fluid analytics is available for both
Cisco Spark and Cisco® WebEx®.
3. Cisco Spark introduces mobile devices security on non-managed devices.
For IT and information security departments, bring-your-own-device (BYOD) programs for PCs and mobile phones have
made security a challenge. Users typically have to opt in to device or application management, and this can be clunky, stymie
adoption, or add costs. To simplify things, we have baked key device and application management features right into Cisco Spark.
New capabilities include graceful PIN lock (which enforces device-level PIN lock on any device without sacrificing user adoption
by turning away users who haven't set one), Web Smart Timeouts (which lets the Cisco Spark web app know when it is running
outside of the company network and automatically logs out the user), and Enterprise Certificate Pinning (which protects the user
from malicious hotspot providers and access networks without requiring the user to actually enable their company VPN client).
This is the first-time certificate pinning has been used in this way.
4. Cisco Spark introduces data security equivalent to on-premises storage.
Finally, in another industry first that's the culmination of four years of research and development, we are now
giving customers a way to protect themselves from attacks against the Cisco Spark cloud itself. Customers are now enabled to run
a key server on the premises to encrypt and decrypt all content sent to Cisco Spark with a level of data security equivalent to
that provided by a Cisco managed key server. With this new capability, we deliver the industry's first end-to-end cloud
encryption solution utilizing on-premises key stores.
These four breakthroughs are available through the new Cisco Spark Control Hub, the new Pro Pack, and third-party
integrations.
Cisco Spark Control Hub
The Cisco Spark Control Hub is an advanced tool included with Cisco Spark allowing administrators to provision,
administer, and manage their entire Cisco Spark service. Cisco Spark Control Hub also provides the ability to manage Cisco Spark
Hybrid Services and view analytics for both Cisco Spark and Cisco WebEx.
Pro Pack for Cisco Spark Control Hub
Pro Pack for Cisco Spark Control Hub is a premium offer for customers that want even greater control and more
advanced capabilities. Pro Pack provides greater flexibility for security, compliance, and analytics and allows customers to
connect and manage integrations from a number of their existing security, compliance, and analytics software vendors. Access to
some features can be limited to specific roles such as information security professionals or compliance officers.
Third-party integrations for the Pro Pack are available in the following areas:
Compliance and archiving
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Actiance
can capture and archive all content from Cisco Spark, including messages and files to comply with retention requirements and
enable e-discovery and supervision. Actiance also provides integration with other archival systems.
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Global Relay , a provider of
enterprise information archiving, compliance, surveillance, analytics, and e-discovery, has launched Archive for Cisco Spark.
With the Global Relay/Cisco Spark integration, businesses can easily and efficiently capture, preserve, review, and enforce
internal policies on their Cisco Spark messages.
Data Loss Prevention
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Cisco Cloudlock® enables
organizations to securely adopt Cisco Spark by providing full visibility and control over sensitive data stored in Cisco
Spark. Cloudlock identifies critical information such as PII, PHI, and PCI as well as other proprietary information to
adhere to regulatory compliance and internal data protection mandates. When sensitive information is detected in violation of
customer policies, Cloudlock triggers incidents and automatically takes risk-appropriate actions such as notifying end users
and admins of violations and deleting violating content (file or message) from a Cisco Spark space.
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Skyhigh for Cisco
Spark, part of the Skyhigh Cloud Access Security Broker (CASB) platform, integrates with Cisco Spark via API to deliver
an additional layer of security for Cisco Spark customers. This integration, available with today's announcement, enables
Cisco Spark customers to gain granular visibility into sensitive data uploaded to Cisco Spark, enforce data loss prevention
policies, detect and protect against insider threats and compromised accounts, and capture a detailed audit trail of all user
and administrator activity for forensic investigations.
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Symantec
CloudSOC cloud access security broker (CASB) will integrate with Cisco Spark to provide visibility, data governance, and
threat protection. CloudSOC uses machine learning to identify attacks, automatically classify data, and mitigate risk through
alerts, access controls, quarantines, and more to help organizations prevent data loss and remain compliant with data privacy
regulations. CloudSOC, part of Symantec's Integrated Cyber Defense Platform, offers unique integrations with Symantec DLP,
user authentication, encryption, endpoint protection, advanced threat protection, and secure web gateways as well as industry
integrations with directory services, SSO solutions, SIEM platforms, firewalls, proxies, and more for a tight layer of cloud
security that minimizes administrative workload.
Identity Management
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Microsoft Azure Active Directory provides
organizations with enterprise-grade identity management for cloud applications. Azure AD integration gives users a
streamlined sign-in experience and helps applications conform to IT policy. Cisco Spark integration with Azure enables Single
Sign On so end users can seamlessly authenticate into Cisco Spark to collaborate and share information.
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Okta's integration brings its identity
management platform to Cisco Spark. With Okta, end users can seamlessly authenticate into Cisco Spark to collaborate and
share information. For CIOs and IT leaders, Okta provides a simplified and secure way to provision and deprovision Spark
users across the enterprises using industry standards. IT administrators can also use such Okta features as Universal
Directory (UD) and mobile device management (MDM) to manage users as well as multifactor authentication (MFA) to provide an
additional layer of security to the authentication process.
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Ping Identity has created an integration
between both Ping Identity's PingOne and PingFederate and Cisco's Spark enterprise collaboration platform. To secure
against the attack vector of weak and stolen passwords, this integration provides an enterprise authentication experience.
Additionally, Ping Identity's cloud-delivered, multi-factor authentication (MFA) increases security even further without
sacrificing user experience with an easy, one-touch swipe on a mobile phone. Finally, for IT executives, the Ping
Identity/Cisco Spark integration provides a simple and highly secure way to deploy and manage Cisco Spark across the
enterprise.
eDiscovery
eDiscovery is built into Cisco Spark Control Hub; Pro Pack allows search and extraction of content older than 90
days. The output from the search can be downloaded in JSON format and can then be exported into the eDiscovery tool of their
choice for legal investigation.
Enhanced reports
Cisco Spark Control Hub administrators can now benefit from a new data architecture that enables deep business
insight through a new highly visual interface and with rapid data exploration and optimization. With the Pro Pack for Cisco Spark
Control Hub, the analytics available are enhanced to 365-day history, and additional reports are available for user adoption
trends, quality of service, and license usage.
Customers
"Cisco Spark Hybrid Data Security gives us the confidence and comfort that our data is secure everywhere it exists on
the Spark platform. The deployment and manageability of the Hybrid Data Security nodes with the Cisco Spark Control Hub is very
intuitive," said Mike Pearce, senior infrastructure architect, Blizzard Entertainment.
"Cisco Spark enables our global teams to work together in a collaborative way regardless of location or time zone. We leverage
the persistent meeting spaces to share information, ideas, and solutions. The knowledge bases across our organization have
evolved and improved with the adoption and use of Cisco Spark spaces. We leverage chat, VoIP, video, and meetings for worldwide
collaboration and partnership," said Sean Skalla, senior director of global IT, Service Source International, Inc. "We are
excited to take our Cisco Spark experience to the next level with Pro Pack. This will let our compliance and IT security teams
sleep better at night. We will be able to configure rules for compliance with exceptions being called out and automated actions
taken by our compliance tool. The new Pro Pack analytics capabilities will give us a much better view of our Cisco Spark and
Cisco WebEx services usage in just a few clicks. We will have the ability to drill down and discover adoption analysis, issue
resolution, and investment optimization quickly and easily," Skalla concluded.
Pricing and availability
The Cisco Spark Control Hub and Pro Pack are available starting today.
Additional resources
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their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other
company. This document is Cisco Public Information.
Availability disclaimer: Many of the products and features described herein remain in varying stages of development and will
be offered on a when-and-if-available basis. These products and features are subject to change at the sole discretion of Cisco,
and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in
this document.
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