MCLEAN, Va., Nov. 9, 2017 /PRNewswire/ -- Small business
optimism continues to rise as a majority of business owners are reporting increased sales and improved business conditions since
earlier this year. Capital One's (NYSE: COF) latest Small Business Growth Index, which polled 500 small
business owners in August, found 60 percent of small business owners (SBOs) feel current business conditions are good or
excellent, and 37 percent reported being in a better financial position than one year ago – up from 31 percent since earlier this
year.
Meanwhile, despite the growing optimism, challenges persist for many small businesses. Taxes (45 percent), managing cash flow
(42 percent) and keeping up with technology (32 percent) are top concerns for business owners in the coming year.
"It is always encouraging to see a positive shift in small business sentiment, considering the great impact they have on our
local and national economies," said Celia Edwards Karam, head of small business bank at Capital
One. "At the same time, it's clear business owners need better tools to help them address and manage challenges like cash flow
and technology. We remain focused on understanding these challenges and delivering experiences designed to help businesses
succeed and grow."
Following are key themes uncovered by the fall 2017 Small Business Growth Index. Additional findings, including historical
data and breakdowns, can be found here.
- Overall confidence is up: Capital One's Small Business Confidence Score tracking overall small business sentiment on
the economy, hiring plans, future financial positions and recent sales, has reached its highest point since 2012.
- Revenues are increasing: Nearly half (47 percent) of SBOs reported increased sales in the past six months, up 10
points from earlier this year.
- Yet hiring plans remain flat: Plans for growth remain steady, with 25 percent of businesses planning to hire in the
next six months – down two points from earlier this year. Seventy-two percent of SBOs said increases in minimum wage are not
impacting business growth.
- Concerns about cash flow and tech on the rise: The number of SBOs concerned with cash flow management increased 11
points from fall 2016, while the number of SBOs concerned with keeping up with technology increased seven points from fall
2016.
- Taxes and other regulations are top of mind: Nearly a quarter (24 percent) of business owners report loosened
federal and state regulations have had a positive impact on growth. Meanwhile, 37 percent of SBOs say the Affordable Care Act
(ACA) has had a negative impact on business growth, and 30 percent say tax rates and laws have negatively impacted their
business.
Follow along on Facebook at Capital
One Small Business and on Twitter at @CapitalOneSpark.
Survey Methodology
Capital One's Fall 2017 Small Business Growth Index Survey was conducted by the market research and business
intelligence firm ORC International. For this telephone study, ORC interviewed a national sample of 500 for-profit small
businesses in the U.S. Small businesses are defined as those with a total annual revenue less than $10
million. Interviews were conducted from August 17 – September 7,
2017. One respondent per business was interviewed. The margin of error is +/- 4.38 percentage points at a 95% confidence
level.
The initial sample for this study was constructed using a random selection from the extensive business database maintained by
Infogroup, Inc., and drawn to be representative of qualifying small businesses throughout the U.S. by industry, region and
employee size. To compensate for variation in response rate among different types of businesses, final data were weighted by
region and industry to help ensure the final results are proportionally representative of the small business population. In
developing the weighting frame, ORC International considered the impact on comparability with prior waves of the study.
About Spark Business
Capital One® offers a broad spectrum of financial products and services to consumers, small businesses, and commercial
clients. Spark Business from Capital One offers a diverse suite of financial products, tools and services designed specifically
for small businesses, including credit cards with unlimited rewards, no-fee checking and savings and retirement plans. Today, Spark Business works to address the unique needs of
millions of business owners across the U.S. so they can focus on what they're most passionate about – running and growing their
business. Spark Business provides tips, resources and inspiration to help your business thrive at www.CapitalOne.com/Small-Business/SparkIQ. For more
information, visit CapitalOne.com/Small-Business-Bank.
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SOURCE Capital One Financial Corporation