Five9 Expands Strategic Partnership With Fuze to Bring the Power of the Cloud to Organizations Across the
Globe
Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise,
today announced the expanded partnership with Fuze, cloud communications platform provider for the modern global enterprise. This partnership includes
integration into the Fuze Unified Communications as a Service (UCaaS) and Five9 Contact Center as a Service (CCaaS) providing an
end-to-end communication experience for sales and support teams.
Global contact center needs range from basic to complex. Five9 and Fuze deliver cloud solutions to meet the variety of business
needs, based on the size and nature of each enterprise. Together, Five9 and Fuze provide the right solution for the variety of
customer needs. Recognized as leaders in the CCaaS and UCaaS markets, the collaboration is designed to give joint customers the best of both worlds. Joint customers
benefit in a number of ways. Customers are able to replace legacy equipment with a more flexible cost effective cloud solution.
Customers get the best of both CCaaS and UCaaS in the combined solution through this partnership. End-users get the right tools to
perform their jobs be that Contact Center, Unified Communications, or both. The combined solutions also enable agents and UC
workers to access the systems from almost anywhere to support their job functions going global to meet market needs.
“We are seeing great momentum in the enterprise market through our partnership with Fuze,” said Dan Burkland, President, Five9.
“We continue to see a great partnership opportunity working with Fuze to bring the power of the cloud to enterprises across the
globe.”
About Five9
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation
to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions
with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business
results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer
experiences. For more information visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog.
Five9
Gabrielle Targosz, 925-403-1199
Gabrielle.Targosz@five9.com
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