NCR Extends Portfolio of Managed Services to Channel Partners
Company reinforces market opportunity for Digital Connected Services
NCR Corporation (NYSE:NCR), a global leader in omni-channel solutions, today announced the release of its managed services
bundle for Community Financial Institutions (CFIs) to NCR channel partners.
This suite of managed services helps CFIs deliver world-class availability of self-service channels, such as ATMs, while
reducing operating costs, and it enables financial institutions to remain compliant.
By opening these and other NCR solutions to authorized channel partners, NCR is further extending its reach to the CFI market,
making the benefits of robust security and availability solutions even more accessible and providing end customers/consumers
greater flexibility in the selection of their service partner.
“We’re excited to give our channel partners new ways to help them grow and create value for their end customers through managed
services,” said Bob Tramontano, NCR VP, Managed Services. “Additionally, the CFI bundle is aligned with our Digital Connected
Services framework, which gives NCR the flexibility to go to market through multiple channels while ensuring consistent,
high-quality service, regardless of the delivery channel.”
The Digital Connected Services framework focuses on an end-to-end business process management approach across ATM, point of
sale, and other consumer interaction devices by integrating condition-based maintenance, monitoring, security, management, and
insights. The framework optimizes critical components of service delivery and drives higher ATM availability and lower security
risk.
NCR’s research shows that when CFIs move from a traditional service environment to one with managed services, they can
experience 18 percent less downtime per incident, which means greater availability of endpoints and more satisfied customers. In
addition, CFIs need flexible, complex solutions that work together, including those using multivendor hardware and software. NCR
maintains these complex environments, offering the peace of mind CFIs need to ensure their ATMs run smoothly, while they focus on
their end customers.
As the world leader in delivering services to financial, retail and hospitality customers, NCR has more than 20,000 service
professionals and a presence in 180 countries.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across
financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make
your life easier. NCR is headquartered in Atlanta, Ga., with about 30,000 employees and does business in 180 countries. NCR is a
trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is
updated regularly with financial and other important information about NCR.
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www.ncr.com
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@NCRCorporation
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www.facebook.com/ncrcorp
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NCR Corporation
Delitha Morrow Coles, 404-375-5762
Corporate Communications
delitha.morrowcoles@ncr.com
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