NCR Announces Multi-Year Managed Services Agreement with Punjab National Bank
NCR to deliver IT support services to Punjab National Bank’s network of ATMs
NCR Corporation (NYSE: NCR), a leader in banking and commerce solutions, today announced a new managed services agreement with
Punjab National Bank (PNB), India’s third largest public sector bank. The three-year agreement establishes NCR as Punjab National
Bank’s key services support provider for a significant part of its global network of over 3,600 ATMs.
PNB is India’s sixth largest bank in terms of ATMs deployed in the country with 100 million customers, including approximately
40 million debit card holders. It maintains more than 6,692 branches and has a presence in nine countries.
“We are impressed with NCR in terms of innovation, quality of service provided and its commitment to us and our customers to
improve availability of our banking services, drive operational efficiency and deliver proactive service,” said a PNB official. “We
are confident in NCR’s services approach and that the company will serve our needs well under this agreement.”
The new services agreement is another signal of NCR’s commitment to growing its services business in India and investing in and
growing Digital Connected Services. Specific services provided to PNB include incident management, cash management, electronic
journal pulling services, content management & software distribution services, site management & maintenance services
and general housekeeping and upkeep services.
“The expectation of an always-on, omni-present business model is now a given, and financial institutions need to ensure that
their banking services are available to their customers when they want,” said Bob Tramontano, VP, NCR Managed Services. “Our suite
of managed services will help PNB to reduce the high costs of multiple service providers, scale support quickly and ultimately,
decrease downtime through high-value managed services. We are committed to providing PNB excellent customer service and building on
this tremendous relationship for years to come.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in banking and commerce solutions, powering incredible experiences that make life
easier. With its software, hardware, and portfolio of services, NCR enables 760 million transactions daily across financial,
retail, hospitality, travel, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Website:
www.ncr.com
Twitter: @NCRCorporation
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https://www.linkedin.com/company/ncr-corporation
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Media contact
Delitha Morrow Coles
NCR Corporation
+404 375 5762
delitha.morrowcoles@ncr.com
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