TORONTO, ONTARIO--(Marketwired - Aug. 11, 2014) - GuestLogix Inc. (GXI.TO), the leading global provider of ancillary-focused merchandising, payment and business intelligence technology to airlines and the passenger travel industry, today announced that its Travel RPM™ (Retail Performance Management) Business Unit has made a successful entry to market, helping airlines and concessionaires to optimize all aspects of their operational and retail processes and performance. The Company launched its consultancy business unit in March 2014, lending its unprecedented industry knowledge and expertise to enhance the operations of both new and existing customers. GuestLogix is pleased to report positive market penetration and program results, and anticipates continued growth as Travel RPM gains further momentum.
"In only a few short months, Travel RPM has enabled numerous travel operators and retailers to improve their retail program value," said GuestLogix President & CEO, Brett Proud. "With over a decade of experience supporting ancillary revenue generation across the passenger travel industry, we are in prime position to help our customers tap into their true potential and make game-changing decisions that will positively impact their efficiency and bottom line. Leveraging our unrivaled insights via Travel RPM is one of the greatest services that we can offer to the industry, and the positive outcomes to-date are a testament to our deep understanding of the market."
Providing an array of best practice services, including benchmarking and analysis as well as the development of operational processes, retail models, and custom tailored programs, the Travel RPM consultancy group aims to improve the quality and results of ancillary revenue programs for airlines and inflight retailers worldwide. Objectives range from reducing operational costs to motivating crew to improving product assortment and promotion. As a result, operators and concessionaires may benefit from improvements in retail program performance and providing an enhanced passenger experience.
"Travel RPM delivers significant value to our customers, benefitting the quality of their operations from a revenue, passenger experience and overall performance standpoint. At GuestLogix, we are dedicated to the success of our clients, and this service helps to reveal deeper insights that lead to making more well-informed business decisions," said Ilia Kostov, EVP, Global Sales & Product Strategy, GuestLogix. "This division, led by industry veteran, Robert Illston, at the same time contributes to the Company's ability to execute its growth strategy and objectives, and we see a bright future for Travel RPM."
Travel RPM has executed agreements on a global scale, with notable success in the Asia Pacific region. With clients such as Satolas, Taiwan's largest duty free retailer and subsidiary of St. Doras Enterprises, Travel RPM is building a strong portfolio of clients and success stories that will help to accelerate the unit's performance to the next level.