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Privacy & Cookie Policy

Effective date July 12, 2024

We use cookies on this site

Cookies are files with a small amount of data which may include an pseudonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. To use our website you must consent to storing cookies on your browser.

stockhouse.com requires the full acceptance of all the cookies we use. There is no option to accept only some cookies. This means that if you don't grant us permission then you should not access any part of our website.

Examples of cookies that we use:

  • Session Cookies: Used to track your access to the Service
  • Preference Cookies: To remember your preferences and various settings
  • Security Cookies: For tracking activity for security purposes
  • Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests

 

If you revoke consent we will set our cookies in your browser to expire and you will be shown a cookie acceptance banner. After that, if you visit our website again, you will see this cookie acceptance banner until you accept our policy. If you continue to use the website without an explicit acceptance of the cookie policy we deem your continued use to be an implied acceptance of our Privacy and Cookie Policy.

How to contact us

If you have any questions about this Privacy Policy, or wish to make a request regarding your information please contact us:

  • By email: compliance@stockhouse.com
  • By mail: 1055 W Hastings Street, Suite 1130, Vancouver, BC  V6E 2E9, Canada

 

Privacy Policy

Stockhouse Publishing Ltd. ("us", "we", or "our") operates the stockhouse.com website (hereinafter referred to as the "Service"). This Policy applies to Stockhouse Publishing Ltd., its subsidiaries, and any of its websites containing the Stockhouse name.

 

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Disclaimer, accessible from stockhouse.com

 

Meaning of the terms we use aka 'definitions'

  • Service: The stockhouse.com website operated by Stockhouse Publishing Ltd.
  • Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)
  • Cookies: Small files stored on your device (computer or mobile device).
  • Data Controller: Any natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.

 

What types of info we receive and collect on you

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
With your permission we may use your Personal Data to contact you with email newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Data

We use tracking technology to track the activity on our Service and we hold certain information related to that activity. Tracking techniques (such as beacons, tags, and scripts) are used to collect information to allow us to improve the Service and to analyse user behaviour.

 

 

How we use your info

Stockhouse Publishing Ltd. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

 

 

 

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Stockhouse Publishing Ltd. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

 

 

How long we keep your data

Stockhouse Publishing Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Stockhouse Publishing Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

 

 

Where we transfer and store your data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Please note that we transfer the data, including Personal Data, to Canada and the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Stockhouse Publishing Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

 

When will we disclose your personal info

Aggregate information

We do sell aggregate information. For example, we might tell an advertiser that there are 120,000 registered users in a given city, but we will not tell them that John Smith is one of them, nor will we give them his e-mail address without his express consent. We may also use this aggregated information to help the advertisers reach the kind of audience they want. They may give us an advertisement and tell us the type of audience they want to reach (for example, gold investors in a certain geographic area).

Stockhouse Publishing Ltd. (or people working on our behalf under contracts and confidentiality agreements) would then take the advertisement and display it to users who meet those criteria. We may also disclose aggregate information (for example, information showing that 35 million of our readers clicked on a particular web advertising banner last month) in order to report on our services to partners, advertisers, and other third parties and the public.

With specific consent

We may disclose personal information in some other limited circumstances, but we will specifically describe them to you when we collect the information and gain your express consent, such as in the rules of a contest or a new service. For example, if we are going to give personal information to a contest sponsor, we will disclose it when you sign up for the contest, so that you can decide if you want to enter.

Business Transaction

If Stockhouse Publishing Ltd. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Stockhouse Publishing Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Stockhouse Publishing Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Stockhouse Publishing Ltd.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

 

 

How we keep your data secure

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser however this selection will not change how we interact with your browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Stockhouse Publishing Ltd. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Stockhouse Publishing Ltd. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

 

 

How to edit or remove your info

If you want to correct or change information we have about you, please do so by signing into your membership account and selecting your member Profile and choosing the options to edit your info.

To change your email preferences simply select the link in every email we send.

To cancel your account, please contact us using the web form located here: https://support.stockhouse.com/anonymous_requests/new

 

 

Who we share your data with

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

 

Analytics

We use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

 

Advertising

We use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Kevel

Kevel is an advertising service provided that we use to manage our advertising. For more information about Kevel, please visit:

  • https://dev.kevel.com/docs/privacy-policy-ad-server
  • https://dev.kevel.com/docs/privacy-policy-customers

 

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: https://www.google.com/ads/preferences/

Information Sharing

We share information that we collect from you, such as your email (in hashed form), IP address or information about your browser or operating system, with our identity partners/service providers, including LiveRamp Inc. LiveRamp returns an online identification code that we may store in our first-party cookie for our use in online, in-app, and cross-channel advertising and it may be shared with advertising companies to enable interest-based and targeted advertising. To opt out of this use, please visit https://liveramp.com/opt_out/.

Other

Through our advertising network these third party vendors use cookies to serve ads on our Service. This allows them and their partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

If you would like a list of our ad providers please contact us.

 

 

Behavioural Marketing

Stockhouse Publishing Ltd. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

 

When we link to other websites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

 

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

 

How we make changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.