RE: Dines action neededLA,
The only way to get their attention is to call them. The number is on his website www.dinesletter.com
My experience has been that when there is a problem they do not respond well to e mails.
To late now but I would call them in the morning and "yes" I would ask for a couple of months if you can get them to check it out and agree that you are telling them the truth.
Good Luck......UNM