RE:being with Telus 30 yrs ,garbage customer service Very interesting. I actually think the Telus support is really top-notch. We've been a land-line customer since 1982, an internet customer since 1995, and an Optik TV customer since 2011.
We've has some issues with the internet since we switched to high speed in 2011. Telus has worked incredibly hard on it, replacing components, digging up the alley to fix the line, etc. They recently acually called us to say they've notcied pixalation and pause problems with our Optik TV and then came in and gave us a new modem and digital boxes. (left the PVR as is).
That sounds like really proactive support to me and from wjat I've heard, you'd never get that from any of the other telcos.
From the invesmtent side, we own a full position in BCE and T and I do much prefer BCE from that point of view.
Ciao
Sarge
moneywinner1 wrote: Moving to Bell , customer service do not care about me being with Telus . I'm disappointed .