$ZMWYF $ZMA The list of featured services the platform currently offers include:
Visual Itinerary Builder - Allows the concierge to visually build customized itineraries that can be sent to the mobile devices of all guests
Hotel Branded Kiosk - iPad application allows guests to view full details (pictures, opening hours, reviews, distances and much more) of restaurants, spas, attractions, and events occurring during your stay.
Recommendation Engine - Ability to send guest recommendations over SMS texts.
Guest Management System - An updated system allowing integrated information including name, email, phone, tags, notes, and stay history (check in, checkout and room number).
Guest Profile/Timeline - A guest history of past recommendations and activities with a timeline. The system builds a profile for each guest with their likes and preferences.
Task/To-do List - A simple task list that keeps track of tasks that the office staff or concierge needs to do.
Import/Export - With a few simple clicks staff can import existing guest data or export.
Package Tracking - Track packages from delivery all the way to the guest's room.
Hotel Messenger - Guests can message the front desk/concierge through SMS texts. Track and store all conversations for each guest with the messenger built-in notification system and forwarding. Includes 1500 SMS messages a month.
Automatic Messages - The system will send a welcome and check out message at specific times as well as out of office messages.
Bot/AI Messages- A system that will analyze the message and automatically reply. Currently we support, Wi-Fi, Breakfast, Room number, Lift status/Ski conditions, and weather.