TSXV:KUR.H - Post by User
Comment by
Mozarton Feb 19, 2000 9:31am
481 Views
Post# 1405201
OPEN MESSAGE TO CIBC
OPEN MESSAGE TO CIBCI have three accounts with CIBC Investors Edge and I find the system to be to be really bad and getting worse. Yesterday I put in a sell order at 9.40am and it did not go through until 12.32pm. With the proceeds from the sale, I put in a buy order which was not completed until 2.07pm. FOUR AND A HALF HOURS to flip a stock. Both times 'pending approval' was over an hour, the 'open order' status took up the other TWO HOURS. YOU CALL THAT A SERVICE??? I sent a feedback message to CIBC to complain yet again. Until the law changes I know you have no control of the 'pending approval' stage, but you do have control over the 'open order' stage. May I suggest
to you and the rest of your co-workers that you pin this message to your PC and to the door of your boss. The consumer will NOT put up with this service for much longer. A full service broker may charge more per trade, but the money saved by buying and selling at the RIGHT TIME will more than make up for the tardiness of your service. YOU HAVE BEEN WARNED. THE CANADIAN PUBLIC IS WATCHING.
Mozart.