GREY:SXRZF - Post by User
Comment by
draxteron Apr 28, 2009 7:04pm
322 Views
Post# 15951182
RE: RE: RBC down?
RE: RE: RBC down?I'm in the same boat as you, couldn't access my account until after 1:30... I pay them thousands in fees, i expect to have a reliable trading platform. What's worse, their customer support is very unhelpful. Don't get me wrong, they are friendly, just have no clue what's going on themselves because they were given little information also.
I really want to hear the explanation that they provide... From my work in this field, there should always be a redundant server ready to go that can be switched to in case of an unexpected incident. Their disaster recovery process should have initiated a switch to a redundant server and things should have been back to normal in minutes, and instead it took hours.
Cheers