RE: RE: NI queriesredcoats....there is a banking ombudsman in Canada. It sounds to me like the treatment and action by CIBC towards you calls for some sort of monetary compensation. I complained to Scotiabank a few years back and threatened a letter to the banking ombudsman. They responsed with a $2000.00 offer to shut me up. IT WORKED!
Google Canadian Umbudsman. At the time I checked it out there was examples on the site of banking wrong doings to individuals and the amount awarded to them by the ombudsman.
Good luck