RE: Arrogant Yanks only want their I'm afraid the real answer is Heins and co. blew the conference call. Heins dropped the bombshelll that service revenues would be disappearing for some customers, but wasn't able to provide any specifics. They were totally unprepared to talk about the one thing they should have known all the analysts would care most about. Maybe they should have issued a separate news release so that some specifics were available on paper.
Meh, I'm remaining calm. The reality is that it's down only ~8% from where it opened the day, and I was prepared for a sharp fall or rise going into it. It turns out we got both! I think there's a good chance it won't be a pleasant open tomorrow, and deservedly so. They really did drop the ball on the conference call, and it's especially disappointing because they had such good quarterly results to showcase.