RE: Little FYI on my new Z10 Dennis, in all honesty, you are the first person I have heard claim they are having problems with the Z10. I guess the tech guys couldn't help you since it appears to be a hardware problem, which can happen. You should keep this board posted on your success in the repairs. Don't give up. That's one bad one in a million (or more) that I personally know of. You beat the odds maybe buy a lottery ticket too.................................. Suzanne