TSX:LSG.DB - Post by User
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Eagle-Arcon Jun 25, 2013 4:21pm
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Post# 21572066
Here's Stockhouse Attitude Towards Their Memberships Concerns
Here's Stockhouse Attitude Towards Their Memberships ConcernsHere is the email I sent and the reply from Stockhouse to voicing my displeasure with the new Stockhouse format:
I see Stockhouse must be overwhelmed with disheartened, disappointed and displeased members. Put my name to the ever growing list. What were you people thinking of??? This is very disturbing and certainly not an improvement to your service. This new format slows everyone's response and discourages participation. I feel like I don't even want to post or comment on any of the boards. Was this your intent, to discourage readers from reading, posting or participating on the bullboards? It is quite evident that this is what is taking place. The overwhelming majority are just pi__ed off with Stockhouse's lack of foresight or consideration of the membership. Surely you must have enough knowledge and understanding to realize the risk this would have on your re*****tion? Your old system was simple, and worked quite efficiently. How could you be talked into such a blunder? At most, well run businesses' heads would roll and the ones' responsible for such a screw up would be going down the road kicking stones. In other words 'bye bye, see you later, we'll call you and don't wait by the phone.Hoping this doesn't fall on deaf ears. I'll certainly be looking for your company reps at the next PDAC and expressing my concerns to the likes of Mason and others whose cards I have on file.
THEIR REPLY:
They sent the same diatribe on the new changes that was posted on Sunday evening -
My 2nd reply to request clarification:
Have you not read my email,??? if not why not take the time & carefully read it, try to comprehend the simple to the point language. I sincerely hope it's plain & straight forward enough for your level comprehension. If you're having any difficulties understanding my previously stated concerns don't hesitate to contact me.
For which I received:
Your support request has been deemed solved. To reopen, simply reply to this email.
Thanks
GRRRRR! Nothing answered, acknowledged or resolved. Great job (NOT) Stockhouse!
Did anyone else get the same response?
Eagle-Arc