RE:Need Help Services revenue, which consists of:
• Setup fees - non-recurring and charged to customers for design, setup and implementation services.
• Monthly/annual fees - recurring and charged to customers for ongoing hosting, support and maintenance.
• Variable fees - recurring and earned through subscriptions, usage, advertising, support and eCommerce.
- Subscription revenue consists of recurring revenue based on the number of subscribers. Revenue is typically generated on a monthly, quarterly or annual basis and can be either a fixed fee per user or a variable fee based on a percentage of the subscription price.
- Usage fees are charged to customers for bandwidth and storage.
- Advertising revenues are earned through the insertion of advertising impressions on websites and in streaming video at a cost per thousand impressions.
- Support revenue consists of fees charged to our customers for providing customer support to their end users.
- eCommerce revenues are earned through providing customers with ticketing and retail merchandising web solutions.
• Equipment revenue, which is non-recurring, consists of the sale of STBs to content partners and/or end users and is recognized when title to an STB passes to our customer. Shipping revenue, STB rentals and computer hardware sales are also included in equipment revenue.
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