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Energy salespeople charged with faking contracts

Last Updated:Wednesday, February 24, 2010 | 2:37 PM ETComments23Recommend27

CBC News
The three telemarketers sold contracts for Alberta Energy Savings, which markets electricity and natural gas across the province and now goes under the name Just Energy.Thethree telemarketers sold contracts for Alberta Energy Savings, whichmarkets electricity and natural gas across the province and now goesunder the name Just Energy.(CBC)

Threeformer salespeople with energy retailer Alberta Energy Savings havebeen charged with signing up homeowners for contracts without theirconsent, which included forging their signatures and impersonating themon the phone.

Narek Hakoybyan, 19, Shadow Fox Thunderstorm, 22, and KimberlyBernard, 20, face a total of 24 charges. The charges include criminaloffences, such as fraudulent impersonation of a consumer, andviolations of Alberta's Fair Trading Act, including misleading aconsumer.

The company, which markets electricity and natural gas across the province, has since been re-named Just Energy.

Provincial investigators say the trio forged signatures on energycontracts and posed as the homeowners who allegedly took out thecontracts during the compulsory verification call with the company'scall centre.

The investigation began after four complaints from people inEdmonton, Barrhead and Innisfail, who said they didn't consent toenrolling in long-term electricity and natural gas contracts.

The company wasn't aware of the salespeople's activities,co-operated with investigators and cancelled the contracts, accordingto a news release from the province.

This isn't the first time the company's representatives have faced charges.

A salesman was charged in October with two counts of making falsestatements to consumers, which is a violation of the Fair Trading Act.

The province began an investigation after a complaint from a Calgarybusiness owner who said the salesman denied he worked for an energyretailer and instead claimed he was a supplier to Enmax and waschecking consumers' bills to ensure they had the "proper" energydiscounts.

In another case, a salesman allegedly signed up an elderly Edmontonwoman's dead husband for a contract using details obtained from herutility bill after she turned him down.