RE:RE:RE:Product liabilty/warranty costs"Issues arise from time to time and the company seems to be eager to set things right."
They were still having to "aggressively" address the issue with multiple clients at the time of the MD&A. Are they eager or desperate to address the issue? IWG doesn't have many clients and all it would take is one to switch to another company for a significant hit to revenue and reputation. A $213k provision last quarter alone is about 10% of sales, or perhaps 1 in 10 products produced. That is unacceptable, in my opinion, for a water treatment unit. Will sales take a 10% hit next quarter and how much more is IWG having to spend on the matter. When will it be resolved? Why hasn't the matter been addressed as of the time of the news release nearly 2 months after the end of the quarter? They should have addressed the issue more clearly in the MD&A. Maybe they will have another conference call as they've done in the past.