RE:RE:RE:Avigilon Central Monitoring Event - ISC WestAbolduc; good point. What I know of the central station companies and I have been working with them since early 90’s is they make money on packages they provide to installers of alarm systems. They are a funny bunch and very high volume and low service oriented. They are not overly keen on video response services because it can tie up an operator for at least 15 minutes and when station is getting 80,000 alarms due to an electrical storm in the region, the last thing they want to do is tie up one of the few operators they have dealing with all the signals and calls generated. Video is VERY intense. You need to view the image/clip. Play it back, freeze it etc to see what is occurring. Then email it and call the person and explain what is going on. Then if client asks, what they are doing now, the operator needs to start fiddling with cameras and track the perp. All the time feeding info to person on other end of the phone. 15-30 minutes will go by in a flash. I know what I am talking about, like I said I was doing this on dial up modems in the 90’s, recently I was driving and relaying video activity to customers from my laptop monitoring a crisis unfold. It’s a lot of time to offer the right service so upfront costs are small portion and you need to first get client interested and that means low balling initial setup. Money will come in sales of cameras and integrators will make money off that as well as monitoring station fees they will pass onto their customers. If they gave away the software to the station and advised all their dealers about this, they might get dealers re-approaching their client base and trying to get them on board. The companies/ crown type corporations that would really benefit and who can pay for this level of service, usually try and do this in house ( quality control and price being the key reason) remote monitoring of video alarms is typically a very time consuming activity and is really only strong in areas such as hydro control stations monitoring remote locations/ is that a kid jumping fence to get his ball or people intent on cutting cable to sell and feed crack habit. So a good idea, but equipment likely needs to be given to them for free if it stands a chance of having their limited number of dealers make use of it. That’s another little issue they need to tackle. Low number of medium level integrators. The big box integrators like Chubb, ADT etc typically work with large gov departments and per above they do their own monitoring internally so they won’t get any traction with them. Remote verification of alarms is ideal for car dealerships, buildings with ongoing issues with vandalism etc but they pinch a penny more than the tightest Scotsmen. ! What I see happening for past two years is clients using their smart phones to access 1k camera and DVR systems ( 8 cameras BTW) monitoring their premise. They get an alarm call and in seconds they can see who is inside their premise and that is “free” they can then tell station to dispatch police etc and pull up event on that inexpensive DVR when the police show up. LOTS of those systems going in, far more than any remote monitoring. Again, limited market from / at central station type clients I think Mr. F best sit down with some people who can educate him on how security is done in the world. Great product but they need to understand how the world of security functions. I am guessing he and most of his advisors haven’t ever programmed an elevator schedule on a card access system, do not understand the importance of a man down feature, importance of locking down all doors with simple to use GUI on guard workstation, have never had to figure out response protocol and challenges faced by a hydro company with an alarm in a remote site. Baby steps and focus on video cameras, get pricing down by 30-50% in 2015 so they remain competitive and getting more integrators on board. The other thing they may wish to look at is not charging for various levels of software packages but issue as one price. They have done the research so let every client have it under the entry level pricing they have. Many won’t use the features but so what, you make purchase of software easy and cheap. Are they in business of selling cameras or software? They may find the higher end features get used more and that over time will help endear them to the client and help with remote video concepts. All about price and product. Free advice for a company I want to see succeed.