love the product and love the marketingthe products look like complete winners and taking on GoPro is a great angle. now let's deal with the delivery/customer service mechanism is all I am saying. btw shank I did get callbacks from the investor relations phone messaging system in a respectable timeframe after leaving a message with the machine. distribution and manufacturing ramp up remain an issue for me at this time. OTOH it did take them 13 days to answer my question on availability of the I6+ product which they told me would not be a waterproof product. response is below and it arrived just after my earlier posts so perhaps they are reading on here and reacting to fix the issues... Right now the Hitcase 6 is taking 1-2 weeks to ship. We currently do not have a Hitcase for the iPhone 6+. We are working on a model at this time and it will be released in the fall. It will be different from our current Hitcase model and not waterproof. To get the best information about new products subscribe to Hitcase VIP (link below). This will give you the best information about the Hitcase for the iPhone 6+. https://www.hitcase.com/vip-subscribe Thanks Robbie HITCASE HIT IT. WWW.HITCASE.COM WHATS HITCASE? CLICK COOL PICS instagram.com/hitcase LIKE US ON facebook.com/hitcase On Fri, Jul 10, 2015 at 8:24 AM, Hi, I am planning a holiday in the coming months and will want hitcases for my family. Can you tell me when you will be shipping the new iphone 6 hitcases, and also when you will be shipping the iphone 6 plus hitcases? Thanks, As I stated before, I have been thru this wheel a few times before (like a few thousand times in my 20 yrs selling into the tech arena. you have to have a plan for success and that is something that tech companies struggle with imo. as a startup, you can't just retreat into no response land, you have to tell peeps the truth and in real time. ya it's tough if you can't deliver today, but drop the customer a fast email, explain what you are dealing with and stay in touch till you deliver. end result is thousands of happy people telling others that you were informed and then got what you were promised even if it was a bit late.