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NEULION, INC. T.NLN

"NeuLion Inc is a technology product and service provider that offers digital video broadcasting, distribution and monetization of live and on-demand content to Internet-enabled devices."


TSX:NLN - Post by User

Post by Timmieon Mar 16, 2017 2:43am
442 Views
Post# 25986340

Watching BNN on Neulion Feed

Watching BNN on Neulion FeedI watch BNN on my computer via Neulion. For the last 3 weeks there has been an issue with their re-broadcast feed. The program just stops and even after logging out and restarting the feed, it bogs down and drops off. Basically I have been paying for a service I'm not receiving. I called their support line and reported my issue. NLN advised they knew about the problem, requested my IP address and corrected the issue. The next three days, I had to email and repeat the above process. I suggested NLN extend my BNN subscription for an addition 3 weeks to make up for their shortcoming. Their Customer Service Dept refused to grant this request. I now know at least one reason NLN is stumbling, piss poor customer service! I won't be renewing my subscription again.
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