RE:RE:ONE MORE THING DJWBURRI am not sure where they are shipping their items from or where you are located at. I have done multiple sells online through eBay myself and from my experience 7/10 times the package did not arrive the way it was sent out. I packed everything myself and every time I made sure the box will remain intact throughout the entire journey but unfortunately that does not always happen. This is due to the customs officials reluctantly checking the package and not putting it back together properly. Given this is a vape product, I would think customs will open it for sure if going across the border. I absolutely do not like the way customs handle items. Would be nicer if they did their job properly and cared about items a bit more.
Now if you are in the same country where the item originated from, this argument does not stay valid. However, Namaste is a fairly new company and they will learn as they go. No successfull company ever starts at the same level where they are now. It is a process in which these guys are really good at. Put your money and look back in a couple of years for your early retirement present.