RE:RE:Scotia itrade
same thing happened to me. Only my long position changed to some random ticker 'S011405', which obviously doesn't exist and my sold shares from Jan 2 was showing as a short position. I called itrade on Jan 3 after failing my attempts to sell at 3.4 something. 2 hours on hold, then had a meeting and had to disconnect, then 1.5 hours on hold, before having to disconnect for the same reason. I called jan 4 at 8:30 am (open) and it took 2.5 hours to get through. I sold the position at market as the rep told me that it takes ABOUT three days to fix. I'm not risking my position on a three hour wait to sell. I'll be looking to change banks once this volatile excitement is over. This IT issue cost me 15k+.