https://globalnews.ca/news/4607020/ontario-cannabis-store-ombudsman-complaints/
Others say online they have been told by customer service officials while asking for more information about their orders that the store is not allowed to turn to other delivery options unless Canada Post implements a full strike rather than a rotating one.
That’s prompting many to detail their efforts to file formal complaints with the ombudsman on social media.
The OCS is saying sorry but no luck when people phone too complain and say can"t you find another delivery option for my weed.
The OCS is or sounds like they are playing with customers too help CP, they should find other ways of delivery for sure. so in other words OCS is a part of the problem as well.
In response to the request for more details, a spokesperson for the Crown corporation responded with the same two lines provided in their public statement.
“Efficiencies and ways to further expand capacity at the OCS distribution facility continue to be made to help meet the massive demand. Our staff continues to work around the clock to fulfil customer orders and respond to customer inquiries and calls,” the store responded via email.
“OCS has increased its capacity to speak with callers and reduce wait times for people while on hold with the customer service line by implementing additional call and email agents.”
*******When asked again for actual details about how many agents have been hired, the store did not respond.***********
where is the plan you F in Ford? Fix or repair daily? He is no help just shoots of his mouth like the rest looking for a goat to blame it on.