RE:RE:RE:RE:RIFF Sunday SpecialMomo. Do you know what your friend ordered specifically? I ordered Broken Coast and I am wondering, if my order no. was in the 30000’s, and it is still delayed, does this mean that BC was one of the LPs that mislabeled? I suppose it doesn’t really matter. They will get it all straightened out. I will let you know when I finally get mine. Thanks for the update...... Ting.
.quote=MomentumMan]For those that are curious in what is happening at OCS. Spoke to my neighbour this evening. He received his OCS order on Wednesday this week. His order# was in the 70,000 range.
momo
MomentumMan wrote: Thanks for sharing TING. My neighbour ordered on 1st day around order number 70,000. This is the message he had received. I am not sure if he has received another message.
The huge volume and complications related to rotating strikes and mail backlogs at Canada Post will mean longer-than-expected delivery times for some people.
While many orders have been shipped, customers will continue to see delivery times that are longer than anticipated. Please rest assured that you will receive a Canada Post tracking number when your order is ready to ship.
The OCS has taken steps to increase capacity at our processing facility to help meet this great demand so that we can get more packages out to customers.
I thank you for your patience as we continue to process orders. We are committed to the highest standard of customer service, and we are taking steps to ensure we can achieve this standard.
Sincerely,
Patrick Ford
President, Ontario Cannabis Store
ThisIsNoGame wrote: I ordered a few grams of Broken Coast form OCS on day 1. Order # in the low 30000. Just got the second apology notice today as follows.
Thank you for ordering from OCS.ca. We know that you are frustrated and still waiting for your order. We sincerely apologize for this delay.
We are writing to give you an update on your order Some of the items we received from Health Canada-authorized licensed producers (LPs) were mislabelled and unfortunately this delayed our ability to ship your order to you, with the correct products you ordered. The OCS has been working closely with LPs to update them on this issue and has taken steps to ensure all new inventory received has this corrected.
We have been working around the clock to resolve this issue and we will have your order shipped in the coming days. You will receive a Canada Post tracking number once your item has shipped.
We truly appreciate your time, patience, and understanding as we work to make this right.
Thank you,
Patrick Ford
President, Ontario Cannabis Store
We will ship “in the coming days”. Lol.
This has nothing to do with the postal strike.
It will get better.
Good luck tomorrow
Ting
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