Synchronise...Has I have said many time before, if Genenews expect to increase its test volume and profits, it must first synchronise its diagnosis and billing process with its customer base.
Patients, Doctors, and Insurance Company will not be willing to pay for Genenews tests, unless Genenews billing process work in harmony with their own billing process.
This lack of synchronisation could explain why Genenews said (Quote) ''Test volume was essentially flat '' (End of Quote).
Two PressReleases seem to indicate that the billing process has made good forward progress.
1) PressRelease May 16, 2018...
Genenews said (Quote) '' Lack of received revenu is a result of us having to Restructure and Restart our billing process (End of Quote).
Meaning; After having made some improvements, the billing process has been Restart.
2) PressRelease Aug 15, 2018...
Genenews said (Quote) '' Billing revenue showing Significant increase in Q3 '' (End of Quote).
Note: Q3 will be the first complete quarter with Genenews new and revamped billing process.
With a billing process working properly, even a small increase in test volume ( we prefer a big one) will be considered a big step forward.