Premise - WELL's software is low-risk No software is risk-free but some are riskier than others, especially if you have to support muliple platforms (e.g. Telus Health supporting 4 platforms).
WELL has focused on OSCAR, an open source software platform developed at McMaster University that is royalty-free and is already widely supported in all areas of Canada.
Focusing on a single platform means reduced costs to maintain as well as when it comes to adding changes or new functionality (e.g. imposed by govt regs). Much easier to find qualified staff.