RE:RE:RE:RE:2020 - My takeYes, LSCFA.
In addition, management put forward these reasons during the Q2 CC:
1. What's happened is if we have noncompliant patients, that really—they go on hold, and we're not able to bill those patients. It doesn't really contribute to revenue. Our policy has always been to have our therapists get in there and do everything we can to try to get that patient utilizing the vent so that we can get the therapy going and we can then start billing again. This quarter, there was such a huge need for ventilators during the pandemic that if we couldn't get compliance going, we were picking those up. Obviously we sold vents and rented vents to the most appropriate place. While our active patient count was down slightly, we didn't have any impact from that loss to our revenue line.
2. As we reported during the last quarter, new patient referrals have slowed as a result of slower hospital admissions with the ongoing pandemic, but we continue to admit new patients into our program.
Perhaps with non-compliant patients, it suggests they may have been over-reporting in earlier quarters?
They did report minor improvement between Q2 and Q3 but not what might have been expected given the lull in the pandemic during those months.