Customer feedback issuesHello Ciao,
After the initial announcement in 2020, I had the expectation that we would be receiving a regular and detailed update on the performance of the Verde Customer Relationship Program. At the time I thought this was a brave move by the Company, which would be ok if the reports were positive and improving, but perhaps embarrassing if the results were negative and getting worse.
To date I have not seen any recurring update of the initial report, but I could have missed something that the Comapny released. Mr. Veloso was asked in the last Q&A if his sales team was ready and able to handle the growing complexity of the Verde product line and its rather sophisticated technology. His answer was, perhaps surprisingly, "NO" but without any further detailed explanation.
I believe this would be a good line of questioning at the corporate presentation next week.
Cheers.
S