RE:Reality of BusinessYour comment is fair and I agree with you on this specific case.
I think the issue is more that it happens every....single....time. I have followed and invested in this company for years and they just can't seem to hit a deadline. For anything. At this point I doubt that Tripp finishes his milk by the best before date.
Once or twice, here and there, missing a deadline is a reality of business. Missing every time is unprofessional.