Pay twice then says it's "Low cost mining"..."Defects are not free. Somebody makes them, and gets paid for making them." - Edwards Deming
Yeahh....COPs again. Probably they forgot improvement of the internal processes. COPQ - Cost of Poor Quality. If it's failure then more internal failure than external. ....
https://sixsigmastudyguide.com/cost-of-poor-quality/ Looks like they driving completely expensive brand new car with malfunctioned control panel. Can't imagine how they driving that car...HA-HA...definetely will ends with CRASH.
Somebody teach them what is the science of MANAGEMENT...