Telus Corp T.T

Alternate Symbol(s): TU

TELUS Corporation is a Canada-based communications technology company. The Company provides a range of technology solutions, including mobile and fixed voice and data telecommunications services and products, healthcare software and technology solutions, and digitally led customer experiences. Data services include Internet protocol; television; hosting, managed information technology and cloud-based services; and home and business security. Its TELUS technology solutions segment includes network revenues and equipment sales arising from mobile technologies, data revenues, healthcare software and technology solutions, agriculture and consumer goods services, voice, and other telecommunications services revenues. Its TELUS International segment comprises digital customer experience and digital-enablement transformation solutions, including artificial intelligence (AI) and content management solutions. It is also a cybersecurity provider specializing in advanced penetration testing.

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Telus Corp > being with Telus 30 yrs ,garbage customer service

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Comment by SusanBollandon Feb 06, 2022 2:30pm

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Post# 34402606

RE:RE:being with Telus 30 yrs ,garbage customer service

SargeX wrote: Very interesting. I actually think the Telus support is really top-notch. We've been a land-line customer since 1982, an internet customer since 1995, and an Optik TV customer since 2011.

We've has some issues with the internet since we switched to high speed in 2011. Telus has worked incredibly hard on it, replacing components, digging up the alley to fix the line, etc. They recently acually called us to say they've notcied pixalation and pause problems with our Optik TV and then came in and gave us a new modem and digital boxes. (left the PVR as is).

That sounds like really proactive support to me and from wjat I've heard, you'd never get that from any of the other telcos.

From the invesmtent side, we own a full position in BCE and T and I do much prefer BCE from that point of view.

Ciao
Sarge

moneywinner1 wrote: Moving to Bell , customer service do not care about me being with Telus . I'm disappointed .