Interestinghttps://www.wsj.com/articles/southwest-meltdown-shows-airlines-need-tighter-software-integration-11672687980?mod=djemCIO
Analysts and industry insiders say the airline industry is overdue for a massive technology overhaul that would take advantage of highly scalable cloud technologies and fully connect disparate sources of real-time data to better coordinate crews with aircraft.
The airline sector has been among the slowest to adopt cloud-based and analytics technologies that could help solve complicated transportation network problems, those analysts say.
Airline operations software historically has lagged behind other technologies because, in part, a small number of providers build dedicated systems that can handle the scale of a major airline like Southwest, said Tim Crawford, a CIO strategic adviser at enterprise IT advisory firm AVOA.