TELUS Int'l and Nasdaq-listed Five9 Partner to Launch End-to-End Contact Center As a Service "Featuring Powerful AI-Driven Insights"
06:54 AM EST, 11/08/2023 (MT Newswires) -- TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, on Wednesday announced it has partnered with Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider to launch the next evolution of its Contact Center as a Service (CCaaS) application platform.
A statement said: "This enhanced solution is an advanced, end-to-end cloud platform that provides brands with AI-driven, actionable customer insights to help them deliver best-in-class CX, including next-level personalization."